Director, Customer Partner - State of Ohio

Kyndryl•Columbus, OH

3d•$161,520 - $290,760•Onsite

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. The Role: Are you ready to redefine what’s possible for Kyndryl’s most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don’t just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl’s global expertise to the table to solve complex business challenges. Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.

Requirements

Must be able to be onsite at client as needed in Columbus, Ohio
Minimum of 10+ years of experience managing sales process end-to-end
Experience running account P&L $10M+
Deep knowledge of business and technology trends and industry best practices
Expertise in Government market - State, Local, Education (SLED)
Experience managing sales process end-to-end
Proven experience with revenue growth, cost, profitability, trends, and risks
Open minded and empathetic approach in relationships with customers

Nice To Haves

May be required to travel up to 25%
Bachelor's degree or Master’s degree
Sales experience in technical solutions

Responsibilities

Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
Generate new opportunities and expand existing work into larger scopes and new capabilities.
Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.
Create, maintain, and develop deep connections with top-level decision-makers.
Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.
Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
Use your creativity and expertise to transform the future of account management.