Director, Customer Partner, Incentive - Aerospace & Defense

Kyndryl•New York, NY

8d•$161,520 - $348,840•Hybrid

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. The Director, Customer Partner, Incentive role is a high-impact leadership position where the individual serves as the strategic architect of the relationship with significant customers. This role involves building deep, trusted connections with C-suite executives and bringing the full power of Kyndryl’s global expertise to solve complex business challenges. The position offers an opportunity to shape the consulting practice's operations and evolution.

Requirements

Minimum of 5+ years' experience running account P&L or large complex projects
Experience managing sales process end-to-end
Deep knowledge of business and technology trends and industry best practices
Proven experience with revenue growth, cost, profitability, trends, and risks
Open minded and empathetic approach in relationships with customers
Ability to travel 30-40% to client sites

Nice To Haves

Bachelor's degree or Master’s degree
Sales experience in technical solutions

Responsibilities

Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
Generate new opportunities and expand existing work into larger scopes and new capabilities.
Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.
Create, maintain, and develop deep connections with top-level decision-makers.
Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
Use knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.
Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
Use creativity and expertise to transform the future of account management.