Director Culinary Services-DCS
About The Position
The Director Culinary Services provides strategic leadership and operational oversight for all culinary and dining programs, ensuring exceptional food quality, hospitality-driven service, and strong financial performance. This role is responsible for menu innovation, regulatory compliance, client and resident satisfaction, and the development of high-performing teams across multiple service lines, including residential dining, retail, and catering. The Director leads budget management, food and labor cost controls, purchasing, and vendor partnerships while upholding the highest standards of safety, sanitation, and therapeutic diet compliance. Serving as a key liaison with clients, residents, and interdisciplinary teams, this position drives continuous improvement, program growth, and the overall dining experience in alignment with Forefront’s mission and service excellence standards.
Requirements
- Bachelor’s Degree in Culinary Arts, Hospitality Management, Nutrition, Food Service Management, or related field preferred
- 7–10+ years of progressive culinary leadership experience
- 3–5+ years in a Director/Regional/Executive Chef role with P&L accountability
- Demonstrated success managing multi-unit or large campus dining operations
- Demonstrated success managing retail, resident dining, and catering services
- Demonstrated success managing annual budgets, food/labor cost controls, and financial forecasting
- Experience in senior living, acute care, or healthcare dining highly preferred
- Proven ability to lead teams of 30–100+ associates across multiple departments
- ServSafe Food Protection Manager Certification required or must be obtained within 90 days of employment
Nice To Haves
- Experience with GPO/vendor contract negotiations
- Experience opening new accounts or major program transitions
- Culinary innovation in wellness and lifestyle dining
- Multi-site oversight or regional support background
Responsibilities
- Lead all culinary operations including production, menu execution, catering, and special events.
- Ensure consistent delivery of high-quality, scratch or fresh-prepared food aligned with Forefront standards.
- Develop and execute seasonal menus, resident-driven programs, and special dining events.
- Maintain presentation, taste, and service standards at all times.
- Champion innovation, resident engagement, and culinary experience enhancement.
- Own food cost, labor cost, and controllable expense performance.
- Develop and manage budgets, forecasts, and purchasing strategies.
- Implement inventory controls, ordering systems, and waste reduction programs.
- Deliver financial results aligned with contractual and company targets.
- Partner with the General Manager and Regional Leadership on performance strategy.
- Recruit, train, develop, and retain high-performing culinary teams.
- Lead Sous Chefs, Managers, Supervisors, and frontline culinary staff.
- Build strong bench strength, succession planning, and training programs.
- Foster a culture of accountability, professionalism, teamwork, and pride.
- Conduct performance evaluations, coaching, and corrective action when needed.
- Ensure full compliance with all health department, ServSafe, HACCP, OSHA, CMS, and company standards.
- Lead kitchen sanitation, food safety, and inspection readiness at all times.
- Maintain documentation, training logs, and audit readiness.
- Drive a strong culture of food safety and workplace safety.
- Partner with residents, patients, clients, and leadership to drive satisfaction.
- Participate in resident councils, food committees, tastings, and feedback sessions.
- Respond proactively to concerns and continuously improve the dining experience.
- Represent Forefront and the culinary program in a highly professional manner.
- Execute corporate programs, standards, and culinary initiatives.
- Support special events, marketing initiatives, and community engagement activities.
- Lead openings, renovations, and concept changes when applicable.
- Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to human resources, code of ethics and business conduct, health and safety regulations, compliance requirements, patient rights, confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
- Attends department meetings as required.
- Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
- Completes mandatory training and competencies annually.
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What This Job Offers
Job Type
Full-time
Career Level
Director
