Director, Creative & Studio Operations

HP•Spring, TX

2d•$174,350 - $261,550

About The Position

As the Director, Creative & Studio, you will lead the strategy and day-to-day operations of HP’s studio and broader agency ecosystem, ensuring the consistent delivery of high-quality, on-brand creative at scale. In this role, you’ll guide cross-functional teams and external partners, manage both agency and internal relationships, and oversee core operational functions including budgeting, forecasting, and workflow execution. You’ll play a key role in aligning creative operations with HP’s business priorities, while bringing a strong focus on efficiency, governance, and delivering measurable, high-impact outcomes.

Requirements

Four-year or Graduate Degree in Marketing, Communications, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 12+ years of job-related and/or management experience, preferably in creative operations, agency management, marketing operations, or related fields
Marketing Strategy
Marketing Transformation
New Product Introduction (NPI) Leadership
Go-to-Market (GTM) Strategy Leadership
Marketing Operations Process Excellence
Content Strategy
Content Transformation
Program Management
Data-Driven analysis
Budget management
Finance management
Change Management
Strategic Planning
Martech & Digital Marketing Platforms
Workflow Automation & AI Enablement
Cross-Org Skills Leadership
Prioritization
Resilience
Team Management
Strategic Thinking

Nice To Haves

Leading AI‑ and automation‑enabled transformation across creative, marketing, or studio operations, including workflow automation, intelligent tooling adoption, and process redesign to improve speed, scale, cost efficiency, and operational predictability.

Responsibilities

Lead and develop high‑performing teams across creative operations, studios, and partner engagements, fostering accountability, continuous improvement, and collaboration.
Act as a senior advisor to marketing and business stakeholders, and to the Senior Director of Creative Operations and NPI translating strategic priorities into executable creative and operational plans
Lead senior stakeholder engagement and alignment across Marketing, NPI & Martech serving as a trusted advisor who translates business priorities into clear operating direction, manages expectations, and drives timely resolution of risks and escalations.
Operate and scale a high‑volume, low‑cost studio production model, establishing disciplined prioritization, intake governance, and escalation pathways to balance speed, quality, and cost while ensuring studio resources are deployed against the highest‑value business needs.
Own the end‑to‑end management of external agencies and vendors, including onboarding, scope definition, rate cards, contracts, and performance measurement. Ensure agency output aligns to HP brand standards, business objectives, timelines, and financial controls. Build trusted, outcomes‑focused agency relationships while driving cost efficiency and value realization.
Own annual and in‑year budgets for studio and agency operations, including forecasting, accruals, and variance management. Partner with finance to ensure financial accuracy, compliance, and disciplined spend management including for cost-neutral staffing
Drive cost optimization initiatives while protecting quality, speed, and strategic impact.
Performs talent management responsibilities including recruitment, performance management, coaching and career development.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave