Director, Creative Services (Hybrid Denver or Philly)

Transamerica•Philadelphia, PA

6h•$140,000 - $160,000•Hybrid

About The Position

We are seeking an experienced leader to serve as our Director of Creative Services, owning the end-to-end creative experience and creative strategy for World Financial Group. This role leads the vision and execution of our in-house creative team, delivering insight-led, brand-aligned work that drives engagement and business impact. The ideal candidate is a strategic, design-led thinker who can elevate creative quality, build scalable systems, and lead a high-performing team. They will partner cross-functionally to translate business, brand, and audience insights into cohesive creative strategies, narratives, and experiences—while maintaining the highest standards of quality, consistency, and efficiency.

Requirements

Bachelor’s degree in marketing, Communications, Design, or related field
10 years of experience in creative services, with at least 3 years in a leadership role.
Proven experience managing creative teams and projects in a fast-paced environment.
Strong understanding of creative workflows, project management tools, and production processes.
Expertise using traditional and digital creative channels
Strategic thinker and decision-maker to drive results
Strong communication, interpersonal and relationship building skills to assimilate ideas in collaboration with diverse stakeholders
Excellent organizational, communication, and leadership skills.

Nice To Haves

Ability to balance creative vision with operational execution.
Experience in B2B or channel marketing environments.
Experience in the financial services industry

Responsibilities

Lead the development of a compelling creative vision that supports brand strategy, business objectives, and the end-to-end‑ agent experience.
Own the entire creative experience, from strategic brief through concept, design, production, and delivery across digital, social, experiential, and field marketing touchpoints.
Translate business objectives, brand strategy, and audience insights into clear creative strategies, narratives, and visual systems that drive engagement and action.
Lead concept development for major initiatives, campaigns, and programs, ensuring ideas are insight led, on brand, and scalable across channels.
Elevate creative thinking by balancing innovation with practicality to ensure creative concepts can be executed efficiently and at scale without sacrificing quality.
Guide work from strategic brief through concept, design, production, and delivery across digital, social, experiential, and field marketing
Define, evolve, and govern design systems, templates, and visual standards to ensure brand consistency while enabling flexibility across teams and field execution.
Oversee the creation of reusable creative toolkits that support speed, self‑service, and field activation without compromising brand integrity.
Uphold brand governance and ensure consistency across all creative assets and channels.
Direct the development and execution of key creative outputs, including:
Brand and campaign visual identities
Digital and web experiences
Social and video content
Event, experiential, and environmental design
Field enablement and sales collateral
Ensure all creative projects are delivered on time, within scope, and aligned with business and brand expectations.
Lead, mentor, and develop a multidisciplinary creative team, including graphic designers and specialized creative roles.
Foster a collaborative, inclusive, and high‑performing team culture grounded in clarity, accountability, and creative excellence.
Provide clear direction, ongoing feedback, and growth opportunities to support individual and team development.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs