Director, Creative Services

AIG • New York, NY

4d • $135,000 - $155,000 • Onsite

About The Position

We have an exciting opportunity for a Director, Creative Services to join our Global Marketing & Communications team! You will play a vital role in leading the creation of branding, marketing, internal and promotional content that builds furthers AIG’s reputation and brand strategy. You will lead a team that can handle a fast-paced environment with an ability to prioritize and work well under pressure while maintaining high levels of creativity and quality. Serve as an integral player in corporate efforts to manage AIG’s reputation for quality, expertise, and customer service. This is a high visibility position leading a team that needs to deliver fresh yet stable design, including but not limited to data visualization, content marketing, interactive and motion graphic design, video, digital, social, and print communications. This position can be based in our offices in either New York or London. Please share your portfolio, which should demonstrate your ability to develop strong creative platforms, execute across multiple channels with strong art direction and motion graphics execution. Include a link (and password if applicable) for your portfolio to be considered for this position.

Requirements

• 10+ years of professional design and creative management experience
• A strong design aesthetic and an inspiring portfolio of strategic marketing and communications
• Able to work in MS Office, MS Sharepoint, Adobe Creative Suite, Figma and Monday.com.
• Team leadership and management experience and judgment
• Excellent problem-solving and organizational skills, and a good eye for detail, with a focus on consistency and technical accuracy
• Proficiency in current and emerging creative development and production technologies
• Ability to lead, prioritize, manage time, plan well and organize work to meet conflicting deadlines
• Ability to work well in a team environment as well as individually to meet tight deadlines, supporting teammates and putting in extra time as necessary (go “above and beyond”)
• Must multitask with the initiative and drive to complete projects under stress while maintaining a positive attitude and a collaborative demeanor
• Bachelor's Degree or BFA in graphic design or related field

Responsibilities

• Develop a vision, strategy, organization and resource plan for AIG Creative Services' center of excellence, to complement the global footprint of AIG
• Maintain relationships with AIG experts across the function including, branding, internal, digital, social and financial, communications to ascertain their needs and deliver excellent and consistent creative design and production
• Lead and manage a team of design professionals, including skills assessment and building, workload allocation and career development
• Lead effective marketing and communications design projects in line with the brand strategy, such as: social postings, video, data visualization, photography, digital newsletters and emails, collateral materials, advertisements, infographics, PowerPoint presentations, and branded promotional materials, seeing them through from conception to finished production
• Identify appropriate strategy for external resources and integrate with internal resources to build a flexible, scalable approach to global design. Includes all aspects of vendor evaluation, onboarding, and management
• Manage production partners including quality control and cost and service relationships
• Develop a plan for an in-house presentation center capability to support executive communications
• Establish a design review process and work with management team and other departments to ensure projects are logged, tracked, and completed on time and on budget
• Assist in enhancing the visual brand standards, responsible for guiding tone, manner and personality of all brand marketing materials, maintaining consistency with brand guidelines
• Identify hardware, software and training platforms necessary to maintain capabilities and skills for current and emerging communications vehicles, including global adaptation and distribution of creative materials

Benefits

• For positions based in NYC, the base salary range is $135,000 - $155,000, and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.
• In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview
• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Director