Director, Corporate Program Management Office

AvalaraUNAVAILABLE, UNAVAILABLE
Remote

About The Position

The Director, Corporate Program Management Office (CPMO) leads Avalara's most complex, cross-functional programs where transformation is critical to achieving long-term business outcomes. Reporting to the Chief Strategy and Product Officer, this role drives alignment, accountability, and execution across teams by establishing clear governance, prioritization, and delivery frameworks. As a people leader, this role builds organizational capability and ensures sustainable execution through scalable solutions that become embedded within the business. #LI-remote

Requirements

  • Bachelor's degree or equivalent experience in Business, Information Management, Operations, Technology, or a related field
  • 12+ years of experience leading complex, cross-functional programs, transformation initiatives, or enterprise portfolios in a fast-paced environment
  • 5+ years of people leadership experience, including hiring, coaching, developing, and managing program management professionals
  • Proven experience leading enterprise program management office functions, including governance, portfolio management, prioritization, and executive reporting
  • Experience partnering with executive leadership teams to drive accountability, alignment, and successful execution of strategic initiatives
  • Demonstrated success leading large-scale product and technology programs, AI transformation initiatives, and mergers and acquisitions integration efforts
  • Strong program management expertise, including portfolio planning, dependency management, risk management, governance, and organizational change management
  • Ability to translate business objectives into clear execution plans and measurable outcomes across multiple functions
  • Strong analytical, problem-solving, and systems-thinking skills with the ability to manage competing priorities and complex organizational dynamics
  • Excellent communication and executive presentation skills, with experience influencing senior leaders and facilitating decision-making at the executive level
  • Demonstrated experience leveraging AI tools, including solutions such as Cursor, Glean, and similar technologies, to improve productivity, decision-making, and program execution

Nice To Haves

  • PMP (Project Management Professional) certification or equivalent
  • Experience building, scaling, or transforming a Corporate Program Management Office
  • Experience in a SaaS (Software as a Service) or enterprise software company
  • Advanced experience leading AI transformation initiatives and adoption programs
  • Experience supporting public company operating models and governance processes

Responsibilities

  • Lead Avalara's portfolio of enterprise-wide strategic initiatives, ensuring programs are aligned to business priorities and deliver measurable outcomes.
  • Partner with the Chief Strategy and Product Officer to assess organizational capacity, prioritize initiatives, and establish execution plans that balance impact, risk, and resource constraints.
  • Drive execution of complex, cross-functional programs, including product and technology initiatives, AI transformation efforts, and mergers and acquisitions integrations, ensuring delivery against agreed objectives and timelines.
  • Identify and address program risks, dependencies, and barriers to execution, escalating issues appropriately and driving resolution to protect business outcomes.
  • Lead, coach, and develop a team of program management professionals, creating a culture of ownership, curiosity, accountability, and continuous improvement.
  • Develop and standardize CPMO methodologies, operating rhythms, reporting, and best practices to improve execution consistency and organizational effectiveness.
  • Leverage AI tools and automation capabilities to improve program delivery, portfolio visibility, reporting efficiency, and decision-making across the enterprise.
  • Build strong partnerships across all business functions to align stakeholders, resolve issues, manage trade-offs, and maintain momentum on critical initiatives.

Benefits

  • Total Rewards
  • In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
  • Health & Wellness
  • Benefits vary by location but generally include private medical, life, and disability insurance.
  • Inclusive culture and diversity
  • Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
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