Director, Corporate Communications

Global Medical Response•Lewisville, TX

1d•Hybrid

About The Position

The Director, Internal Corporate Communications is an enterprise communications leader responsible for setting the strategy that connects GMR’s business priorities, leadership messages and employee experience across 34,000+ team members and all GMR solutions. This role is critical to helping employees understand where the organization is headed, how company priorities affect their work and how they contribute to GMR’s success. With primary accountability for internal and employee communications, this leader strengthens alignment, trust, engagement and message discipline across a complex, geographically dispersed and largely frontline workforce. This leader serves as a trusted strategic advisor to senior executives, HR and functional leaders, anticipating organizational communication needs, partnering proactively to solve challenges, and shaping message strategy and ensuring major initiatives are communicated clearly, consistently and credibly. The role also owns the strategy, governance and performance of GMR’s enterprise employee communication platform GMR STAT, using it to reach, align and engage employees who are not reliably reached through traditional corporate channels. The Director leads change and transformation communications, builds and develops a high-performing communications team, and translates business decisions into strategies and communications that drive understanding, action and engagement across the organization.

Requirements

Bachelor's degree in Communications, Journalism, Public Relations, Marketing, English, or a related field required.
10+ years of experience in corporate communications, internal communications, or a related field.
Proven experience leading and developing high-performing communications teams.
Experience advising senior executives on communication strategy, messaging, and organizational change.
Experience communicating with large, geographically dispersed workforces, including frontline employees.
Experience leading communications for enterprise change, transformation, culture, or engagement initiatives.
Experience implementing and managing employee communication platforms.
Public company experience preferred.
Healthcare, EMS, or related industry experience also preferred.
Exceptional writing, storytelling, and executive communication skills.
Strong business acumen with the ability to connect business priorities to employee communications.
Executive presence and judgement, with the ability to balance strategic counsel and hands-on execution.
Proven ability to assess communication challenges and develop effective solutions.
Excellent collaboration and relationship-building skills across all levels of the organization and ability to influence without direct authority.
Experience using analytics and employee insights to improve communication effectiveness.

Nice To Haves

Public company experience preferred.
Healthcare, EMS, or related industry experience also preferred.

Responsibilities

Set and lead GMR's enterprise internal communications strategy to connect business priorities, culture and public-company expectations across functions, regions and GMR solutions.
Serve as a trusted strategic advisor to executive, HR and operational leaders, partnering to engage early, shaping message strategy and surfacing risk before issues become urgent.
Lead the development of clear, compelling communications that simplify complex business, operational, and workforce topics.
Own communications measurement strategy, including platform adoption, engagement, employee feedback and channel performance, and use insights to demonstrate business impact.
Create communication strategies that effectively reach frontline, field-based, shift-based, employees using channels such as GMR STAT, video, print materials, digital signage, QR codes, and leader toolkits.
Lead communications for organizational change and transformation initiatives, supporting employee understanding, adoption, and engagement.
Provide executive communications counsel and content, including talking points, speeches, leadership updates, video messaging, and strategic narratives that reinforce enterprise priorities and strengthen leader credibility.
Oversee the strategy, governance, content, adoption, and performance of GMR STAT as a business-critical communication platform.
Manage communications agencies, vendors, and strategic partners, ensuring deliverables support business objectives and provide measurable value.
Build, coach, and develop a high-performing communications team focused on execution, innovation, and continuous improvement.
Stay current on communication trends, technologies, and best practices.
Collaborate effectively with remote teams across multiple time zones and provide support outside normal business hours when needed.