Director Corporate Communications

AAA Life Insurance Company • Livonia, MI

8d • Hybrid

About The Position

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them – and their families – when we’re needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. The Director, Corporate Communications, leads centralized corporate communications for the company. The leader will guide the team to effectively create cohesive communication strategies providing clear, consistent and engaging communications across our business-to-business (B2B) and business-to-associate (B2A) audiences. The Director will lead the communications team in the creation of content including writing and design. Additionally, this individual will manage platforms and partners including the intranet, warehousing and vendors. The Director of this team works closely with the CEO and executives to develop relationships across the business to ensure a clear and connected approach to our business communications in support of corporate direction and objectives.

Requirements

• Bachelor’s degree in marketing, Communications, Advertising, English, Design or related field
• 10-15 years of experience in communications
• Minimum 5 years of management experience
• Advanced knowledge and experience with MS Office programs and Adobe Creative Suite

Nice To Haves

• Manager of people experience 5+ years
• Crisis management experience

Responsibilities

• Develop and maintain a deep understanding of the business, business goals, brand guidelines, advertising guidelines and communications strategy to lead the corporate communications team cohesive approach, creation and delivery of compliant communications relevant to key audiences internally and externally
• Work closely with the CEO and Operating Committee to lead creation and ongoing management of board communications and all associate corporate communications, in addition to urgent communications i times of crisis.
• Develop strategic and operational insights on a consistent basis to leadership
• Work cross functionally with Distribution, Product and Project Managers to lead and prioritize workflow (ie. develop field communications, etc.) to ensure focused and timely delivery of critical communications with regular updates to leadership
• Leads the strategic direction for all communications by guiding the team on approach including messaging, cadence and platform strategy by audience, coaching the team throughout creation, and provide final editorial and design review of all communications composed by the communications team before promoting to relevant leadership for final approval
• Lead design approach for digital, print and video assets from concept through final design
• Oversee intranet (LifeNet) strategy, usability, experience (ie. internal associate, training, etc.) and success, creating content, design and visuals as needed.
• Develop and maintain relationships with stakeholders and partners across the business to ensure a cohesive and informed approach to communications, key areas include Human Resources, Field Distribution, Digital Marketing and Club Relations
• Coordinate and facilitate all managerial responsibilities such as discipline, performance/pay appraisals, purchase orders, operating budget and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees