Director, Corporate and Culinary Operations

Macy's•Edina, MN

3h•$119,385 - $198,870

About The Position

The Director, Corporate and Culinary Operations is a strategic and operational leader within Macy’s Food & Beverage division. The role oversees the lifecycle of culinary execution, capital projects, systems and tools, procurement, staffing, and financial performance. It leads cross-functional initiatives to drive consistency, profitability, operational readiness, and guest experience across nationwide in-store dining formats, including cafés, quick-service, and full-service restaurants. The position calls for culinary expertise, operational rigor, financial and project management capability, and leadership experience in multi-unit foodservice environments.

Requirements

At least 8 years of progressive food and beverage experience, including at least 5 years in a leadership role overseeing multi-unit operations.
Proven expertise in culinary innovation, kitchen operations, capital project management, financial modeling and planning, procurement, enterprise systems and tools, and developing high-performing teams.
Strong, adaptable leadership and exceptional communication, organizational, financial, systems, and project management skills, with the ability to lead complex initiatives and influence across functions.
Able to work a flexible schedule based on department and company needs.
Able to travel 25%.
Physical ability to perform the stated duties, including lifting at least 30 pounds, moving, reaching, remaining stationary for at least two consecutive hours, and stooping, kneeling, crouching, and climbing ladders.
Regularly able to sit, talk, hear, and use hands and fingers to touch, handle, and feel; occasionally move about the workplace and reach with hands and arms; and meet close-vision requirements.

Nice To Haves

Bachelor’s degree in Culinary Arts, Hospitality Management, Operations, Business, or a related field; equivalent work experience is also considered.
A bachelor’s degree or equivalent work experience in a related field is encouraged.
High school diploma or equivalent.

Responsibilities

Set the culinary vision and strategic roadmap, ensuring offerings are brand-aligned, scalable, and responsive to guest trends and seasonal opportunities.
Lead menu development and recipe standardization across the product lifecycle, from concept to execution.
Establish and maintain standards for kitchen processes, food preparation, presentation, labor efficiency, and regulatory compliance.
Provide leadership, governance, and oversight for Food Division systems and tools, including back-of-house and front-of-house platforms, and ensure implementation, integration, adoption, operational alignment, reporting, and ongoing optimization.
Lead Food Division procurement strategy and execution, including sourcing, purchasing standards, supplier selection, contract support, and vendor performance, to support quality, sustainability, cost-efficiency, and product availability.
Lead financial planning for the Food Division, including annual budgeting, forecasting, long-range planning, capital investment analysis, reporting, and performance optimization across food cost, labor, inventory, and margin.
Manage and oversee capital projects, including financial modeling, business case development, design, implementation, and post-launch performance.
Define staffing models and labor strategies with HR and Field Operations to support different store formats and operational needs.
Support new store openings and remodels, ensuring culinary, systems, and staffing readiness, and act as a liaison between corporate and field operations.
Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
Perform other duties as assigned.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.
Tuition reimbursement.