Director, Copay & Affordability

Amgen • Thousand Oaks, CA

5d • Remote

About The Position

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Director, Copay & Affordability (US Remote) Live What you will do Let’s do this. Let’s change the world! The Director, Copay & Affordability capabilities leads the team responsible for managing the design, implementation and ongoing operations of Amgen’s pharmacy benefit co-pay programs. This team also develops new solutions to address patient affordability needs. It is part of the Patient Access and Reimbursement team and reports to the Sr Director Patient Access Copay & Affordability

Requirements

• Doctorate degree and 4 years of marketing, sales management and/or payer experience
• Master’s degree and 7 years of marketing, sales management and/or payer experience
• Bachelor’s degree and 9 years of marketing, sales management and/or payer experience
• 5+ years of experience in the pharmaceutical or healthcare industries with experience in patient support, market access, marketing or related commercial function
• Copay Industry Knowledge & Experience – working knowledge of copay design, implementation and operations, understanding of available copay solutions, best practices and evolving market dynamics
• Customer centric – Ability to solution with the customer and patient experience in mind
• Anticipatory – Forward looking, ability to plan ahead
• Working knowledge of the compliance and regulatory environment for manufacturers in the pharmaceutical space
• Experienced leader - Experience leading cross-functional teams in a matrix environment; managing projects involving multiple functions and shared accountabilities
• Strong financial competence and analytical skills
• Strong communicator - Develops and delivers concise, relevant and well-supported briefings and adapts presentation content and style to audience

Responsibilities

• Lead development and execution of Amgen patient affordability strategies in alignment with brand strategic imperatives and financial goals
• Manage the design, implementation and ongoing operations of all affordability programs (most notably co-pay but inclusive of coupons, evoucher, cash pay etc) finding opportunities for program enhancements and optimization, based on performance and operational metrics
• Conduct periodic copay and financial assistance market landscape and competitor benchmark assessments
• Proactive partnership with Brand team to ensure clarity on performance, progress and opportunities related to affordability programs given P/L impact of programs
• Partner with legal, compliance and safety on Patient Support Program review and approval
• Closely partner with Value & Access Insights and Analytics and Finance to support financial planning cycle
• Keep abreast of ever-changing market dynamics and industry trends for pharmacy and medical benefit products to evolve co-pay programs and other patient affordability solutions as needed
• Collaborate with Data & Insights to ensure consistent data management and reporting across programs
• Track and report key operational metrics, program performance metrics and financials to key partners
• Oversee team budget management and vendor relationships
• Manage resolution of customer issues
• Collaborate with PAR channel partners, marketing and sales to ensure pull through of Patient Affordability solutions
• Establish and maintain relationships with cross-functional partners including but not limited to: Value & Access, Marketing, Sales, Legal, Regulatory, Compliance, Data & Analytics
• Lead and develop direct reports, also implementing training/career development opportunities for team
• Build strong culture & embody ONE team approach across Patient Access & Reimbursement, Value & Access, Brand team and cross-functional partners

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree