Director, Continuous Improvement

HD Supply • Atlanta, GA

2d • Onsite

About The Position

Leads continuous improvement initiatives for one or more areas of the organization. Identifies and develops process improvement and business transformation opportunities based on business priorities that result in a better customer experience, top-line growth, and bottom-line profitability.

Requirements

• 8+ years of progressive management experience with a proven track record of scaling teams from the ground up.
• Direct experience navigating and leading within complex, highly matrixed corporate environments.
• Deep operational experience in B2B distribution, wholesale, or retail.
• Hands-on operators who have owned the full lifecycle of process improvement internally.
• Advanced expertise (Black Belt/Master Black Belt preferred) in Six Sigma, Lean, or similar methodologies, with demonstrable evidence of translating abstract strategy into bottom-line profitability and top-line growth.
• Demonstrated ability to act as a self-starter and healthy disruptor.
• Executive presence to influence senior leadership without direct authority or constant supervision, challenging the status quo constructively.
• Strong, ego-free commitment to knowledge sharing and team development.
• Strategic thinker who is equally comfortable rolling up their sleeves to execute tactically while building out their organizational footprint.
• Bachelor’s degree in Business, Supply Chain, Project Management, Engineering, or a related field.
• Generally 9+ years of experience in a related field, including several years in a management/supervisory capacity.

Nice To Haves

• MBA preferred
• Candidates coming exclusively from external consulting firms without internal industry execution experience are not a fit for this specific mandate.

Responsibilities

• Directs a team of process improvement professionals (e.g. Lean Six Sigma), including hiring talent, providing coaching and feedback to direct and indirect reports, and delegating work tasks to associates.
• Leads the development and implementation of continuous improvement initiatives to improve business operations and processes within the organization.
• Manages all project activities for continuous improvement and performance enhancements.
• Directs project selection, tracking, and management reporting for all continuous improvement projects.
• Stays current and up to date on process improvement benchmarking and market activity.
• Leads the development of continuous improvement programs and provides direction and strategy for translating results into actionable improvements that enhance the customer experience.
• Develops and maintains continuous improvement success scorecards and related metrics.

Benefits

• We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate.
• We value the diversity of our people.
• HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

What This Job Offers

• Job Type: Full-time
• Career Level: Director