Director, Content Creation

CIBC•Toronto, ON

2d•Hybrid

About The Position

The Director, Content Design, will lead a team of Senior Instructional Designers within Content Creation, championing innovation and the integration of advanced AI design tools. You will be responsible for overseeing, consulting, and managing content design for learning solutions across the enterprise, ensuring that all learning assets leverage the latest technologies and creative methodologies. You will maintain active content in the TalDev library, continually enhancing it with cutting-edge design approaches. You will ensure our learning solutions consistently meet the highest standards of quality, compliance, and innovation, delivering scalable, high-impact learning assets that align with our rigorous design standards. By embracing AI-driven design tools and fostering a culture of continuous improvement, you will elevate the quality and effectiveness of our learning solutions. You will partner and collaborate with colleagues in Content Creation to manage team member and project capacity, utilizing advanced planning tools (CRM/Cognata) and AI-powered workflows to optimize efficiencies. Additionally, you will work closely with Advisory and Program Management colleagues to build and maintain effective working relationships with business partners and subject matter experts (SMEs), driving collaborative innovation and ensuring alignment with organizational goals.

Requirements

Excellent relationship building skills sufficient to establish relationships with key business partners as well as internally with Talent Development colleagues
Excellent project management skills with ability to multi-task several initiatives/strategies simultaneously
Strong leadership and management skills sufficient to lead a high performing team with competing priorities and increasing expectations, while establishing and maintaining effective cross-functional relationships both internally and externally
Strong strategic thinking to continue to evolve Content Creation innovation and contribute to Talent Development Strategy
Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests where others need to be persuaded to accept compromise solutions
Strong problem solving and advisory skills sufficient to creatively develop unique approaches and solutions necessary to resolve high level, complex issues with businesses and internal partners
Strong project discipline and implementation skills to manage complex capacity planning, forecasting and associated data dashboards for Content Creation
Excellent communications skills- effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors, tools and techniques.
You put our clients first.
You engage with purpose to find the right solutions.
You go the extra mile, because it's the right thing to do.
You're passionate about people.
You find meaning in relationships, and surround yourself with a diverse network of partners.
You build trust through respect and authenticity.
You embrace and champion change.
You'll continuously evolve your thinking and the way you work in order to deliver your best.
You problem solve.
You enjoy investigating complex problems, and making sense of information.
You're confident in your ability to communicate detailed information in an impactful way.
You understand that success is in the details.
You notice things that others don't.
Your critical thinking skills help to inform your decision making.
You lead with Purpose.
Always professional, radically simple and genuinely caring
Values matter to you.
You bring your real self to work and you live our values – trust, teamwork and accountability.
Business Operations
Change Management
Communication
Deliverables Management
Instructional Design
Long Term Planning
Needs Assessment
Operational Leadership
People Management
Relationship Management

Responsibilities

Lead a team of Senior Instructional Designers within Content Creation, championing innovation and the integration of advanced AI design tools.
Oversee, consult, and manage content design for learning solutions across the enterprise, ensuring learning assets leverage the latest technologies and creative methodologies.
Maintain active content in the TalDev library, continually enhancing it with cutting-edge design approaches.
Ensure learning solutions consistently meet the highest standards of quality, compliance, and innovation, delivering scalable, high-impact learning assets that align with rigorous design standards.
Elevate the quality and effectiveness of learning solutions by embracing AI-driven design tools and fostering a culture of continuous improvement.
Partner and collaborate with colleagues in Content Creation to manage team member and project capacity, utilizing advanced planning tools (CRM/Cognata) and AI-powered workflows to optimize efficiencies.
Work closely with Advisory and Program Management colleagues to build and maintain effective working relationships with business partners and subject matter experts (SMEs), driving collaborative innovation and ensuring alignment with organizational goals.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development