Director, Connected Solutions & Telematics (Cox Fleet)

Cox Communications•Atlanta, GA

13h•Hybrid

About The Position

The Director, Connected Solutions & Telematics is responsible for leading the strategy, execution, and growth of Cox Fleet’s telematics and connected vehicle solutions portfolio. This role drives integration of telematics capabilities into Cox Fleet operations, enhances client value through data-driven services, and builds strong partnerships with external telematics providers to scale the business. This leader plays a critical role in advancing Cox Fleet’s vision of connecting vehicles, services, and data into a unified client experience.

Requirements

Bachelor’s degree in Business, Technology, Operations or related field and 10 years’ experience in operations, telematics, fleet management, or connected vehicle solutions. The right candidate could also have a different combination, such as a master's degree and 8 years’ experience; a Ph.D. and 5 years’ experience; or 14 years’ experience in lieu of degree
5+ years experience in a leadership role
Proven experience managing external technology/vendor partnerships
Strong understanding of telematics data, connected vehicle ecosystems, and fleet operations
Experience leading cross-functional initiatives involving technology, operations, and client delivery
Demonstrated ability to scale emerging business lines or products
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

Strategic thinking and business scaling
Partner and vendor relationship management
Data-driven decision-making and analytics fluency
Operational integration and execution
Client-centric mindset and commercial acumen
Change leadership and organizational influence

Responsibilities

Define and execute the strategy for telematics and connected solutions across Cox Fleet
Identify opportunities to expand telematics-enabled services that improve client outcomes, operational efficiency, and revenue growth
Partner with senior leadership to align connected solutions with broader marketplace, client delivery, and operational strategies
Build and maintain strong, strategic relationships with telematics providers and technology partners
Negotiate and manage partnerships to ensure service quality, innovation, and scalability
Evaluate new providers and technologies to expand capabilities and maintain competitive advantage
Collaborate with internal marketplace and network teams to ensure seamless provider integration and performance alignment
Integrate telematics data and solutions into Cox Fleet operational workflows (e.g., dispatch, event management, service delivery)
Ensure connected solutions are embedded into client onboarding, service delivery, and performance management models
Partner with operations teams to optimize processes using real-time vehicle and service data
Develop and deliver client-facing telematics offerings, including reporting, insights, and value-added services
Partner with client teams to position connected solutions as a differentiator in the Cox Fleet value proposition
Support top-tier client programs and event management with enhanced visibility into vehicle and service performance
Leverage telematics and connected data to drive actionable insights for clients and internal teams
Partner with data and BI teams to develop reporting, dashboards, and predictive analytics capabilities
Use data to improve service provider performance, fleet utilization, and overall operational efficiency
Establish KPIs for telematics adoption, partner performance, and connected solution outcomes
Monitor and drive improvements in service delivery, uptime, response times, and cost efficiency
Ensure alignment between telematics capabilities and service-level expectations
Lead and develop a team responsible for connected solutions, telematics integration, and partner management
Build capabilities in data-driven operations, vendor management, and emerging technology adoption
Foster a culture of innovation, accountability, and continuous improvement
Lead the adoption of telematics solutions across Cox Fleet as part of broader organizational integration efforts
Drive change management initiatives to embed connected solutions into day-to-day operations
Act as a key leader in scaling Cox Fleet’s digital and connected ecosystem

Benefits

health care insurance (medical, dental, vision)
retirement planning (401(k))
paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
flexible vacation with pay
seven paid holidays
up to 160 hours of paid wellness annually
bereavement leave
time off to vote
jury duty leave
volunteer time off
military leave
parental leave