Director, Compliance

Capital One•McLean, VA

19h•Hybrid

About The Position

The Fair and Responsible Banking (F&RB) function, part of the Enterprise Risk Organization's Compliance & Ethics department, is seeking a highly experienced, strategic, and forward-thinking Compliance Director. This Director will assume overall responsibility for the development, delivery, and ongoing management of two critical, enterprise-wide compliance programs: A new program focusing on Adverse Action requirements under the Equal Credit Opportunity Act (ECOA) and Regulation B. A separate program to ensure the company’s adherence to Section 1071 of the Dodd-Frank Act, which mandates the collection of small business data. Operating in a complex, highly-regulated environment, this role is crucial for developing and maintaining programs that allow the business to offer financial products while strictly adhering to regulatory expectations. Successful Directors in Compliance and Ethics are highly motivated professionals with a natural passion for managing risk, coupled with excellent project management, process, and analytical skills. The role requires strong organizational, leadership, and communication abilities and offers significant exposure to executives across various lines of business.

Requirements

Bachelor’s degree or military experience
At least 5 years experience in building or leading compliance programs within a consumer financial services institution or leading a regulatory compliance function
At least 5 years of people management experience

Nice To Haves

Advanced degree (Master’s Degree)
8+ years of people management experience
8+ years of program management experience leading cross functional programs in compliance and risk

Responsibilities

Lead the development, evolution, and continuous enhancement of the Adverse Action and 1071 compliance programs.
Provide robust oversight of these programs through strong governance frameworks, rigorous controls and testing, and clear risk escalation processes.
Report program results to senior management and stakeholders, as necessary.
Monitor and track work plans for the effective remediation of internal or regulatory findings.
Cultivate a highly collaborative environment with other risk teams and partner groups to deliver an integrated and seamless risk experience for the business.
Effectively balance competing priorities and demonstrate the ability to adapt quickly to new information or circumstances to ensure team objectives are met.
Display a high degree of emotional intelligence; foster positive team dynamics, effectively address employee concerns, and maximize the potential of team members.