Director, Compliance

BLDG SVC 32 B-J•New York, NY

About The Position

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done.

Requirements

Minimum of a Bachelor’s Degree.
Minimum of 12-15 years of employee benefits related regulatory and/or compliance experience to include accountability for leading or providing significant leadership- oriented support to a relevant function/unit to include direct involvement with executive-level decision making, interaction with Trustees and/or top-level management and contact with outside financial, legal, actuarial and other professional advisors and service providers.
Broad-based knowledge of, if not expertise in; the legal, regulatory and related administrative aspects of human resource, pension and health & welfare benefit plans and programs to include contractual laws and regulations pertaining to ERISA, HIPPA, IRC and other relevant fiduciary responsibilities and requirements.
Proficiency in relevant computer applications and software to include automated claims processing and benefits administration systems.
Excellent communication skills (oral/written) with ability to relate to and influence diverse audiences.
Excellent interpersonal skills with ability to interact and collaborate with diverse groups throughout and external to the Fund.
Demonstrated record of accomplishment in identifying quality and operational improvement needs and, developing solutions and implementing action and/or change in response.

Nice To Haves

Law or other relevant advanced degree is desirable.
Union environment experience desirable.

Responsibilities

Participating with the Fund’s Executive Director, Fund Administrators and Board of Trustees in planning and implementing short- and long-term goals and objectives for the Fund relating to compliance programs, initiatives and needs to include forecasting compliance requirements and preparing an annual budget of planned expenditures.
Monitoring the compliance unit’s progress towards established business and financial goals and initiating corrective action as needed to achieve desired results.
Communicating with the Executive Director, Board of Trustees, special committees, union officials, employers, members, professional advisors (e.g., auditors, attorneys, actuaries, investment managers, investment performance advisors, custodians, third party administrators, insurance carriers, computer system representatives, etc.) and governmental agencies on compliance requirements and; overseeing participant communications to include the development of plan communication material and communication of plan and policy changes as needed.
Establishing and maintaining written compliance-related policies and procedures and implementing such policies and procedures.
Monitoring the Fund Office’s relationship with outside lawyers, tracking litigation activities and facilitating the resolution of issues involving outside lawyers and the Fund Office’s co-counsel.
Managing the employee benefit plan appeals process and providing quality assurance of the controls and processes utilized to facilitate claims appeals to include working with outside lawyers as needed to resolve claims-related issues.
Monitoring overall operation of the pension, annuity and health processing functions and overseeing the performance of service providers responsible for the administration of the health & welfare plan and other funds (i.e., legal, training).
Monitoring compliance of plan documents with regulatory and legal requirements through the use (and installation of, if needed) internal control systems.
Conducting periodic audits of the Fund’s policies, procedures and operations to identify transactional and systemic problems and, as needed, developing and implementing training and process improvements to bring about compliance.
With the Executive Director, Fund Administrators, Fund Auditors and Legal Counsel, overseeing governmental compliance testing, reporting and filings (e.g., tax, 5500 forms, participant notices, etc.).
Tracking laws and regulations and; maintaining contact with external industry contacts and professional organizations as a means of keeping current on regulatory events, trends and other related situations that could affect the Fund’s benefit plans and operations.