Director, Community & Experiences

Landmark Ventures•New York, NY

About The Position

Landmark Ventures is looking for an entrepreneurial builder to create, launch, and scale Landmark’s portfolio of executive communities. From SMART to FieldCrew and future vertical communities, you’ll own the strategy, member experience, operating model, and business performance of each community. This is equal parts community architect, experience designer, operator, and business builder. You’ll create environments where executives genuinely want to belong, contribute, and return. As Landmark enters its next chapter, community becomes our operating system. We’re building industry-leading communities that create value year-round through content, connection, and collaboration. This role will lead that effort. The Director of Community & Experiences will build the systems, culture, and experiences that transform individual connections into trusted communities—and trusted communities into long-term growth for our members, partners, and Landmark. You will own Landmark's Community Platform, including its methodology, technology, editorial calendar, member experience, and operating system used to launch and scale every Landmark community.

Requirements

Builder before manager.
Naturally curious and deeply relationship-oriented.
Exceptional organizer with strong operational discipline.
Equally comfortable developing strategy and executing details.
Passionate about creating remarkable experiences.
Strong writer and storyteller with excellent editorial instincts.
Commercially minded and excited by building sustainable businesses.
Comfortable working with senior executives, founders, investors, and enterprise leaders.
Experience with leading AI tools for content generation: social media posts, PowerPoint/proposal, microsites, etc
Passionately believe that successful communities create competitive advantage.

Responsibilities

Define the vision, positioning, and operating model for each Landmark community.
Develop membership strategies, growth plans, and annual roadmaps.
Build scalable systems that transform communities into long-term strategic assets.
Design exceptional member journeys from recruitment through onboarding, engagement, renewal, and advocacy.
Build cultures that members are proud to belong to.
Create moments that strengthen trust and deepen relationships.
Own the strategy and execution of executive dinners, roundtables, summits, workshops, salons, digital gatherings, and other member experiences.
Ensure every experience reflects Landmark’s high standards for curation, conversation, and hospitality.
Develop year-round editorial calendars.
Curate speakers, moderators, thought leaders, and discussion topics.
Transform conversations into newsletters, insights, podcasts, digital content, and community resources.
Recruit exceptional members.
Develop referral and ambassador programs.
Manage application processes, renewals, engagement metrics, and retention.
Build strategic partnerships with corporations, sponsors, investors, and ecosystem partners.
Develop sustainable revenue models including memberships, sponsorships, events, research, and premium experiences.
Work closely with Landmark’s Growth, Events, and Capital teams to create value for members and partners alike.
Build repeatable processes, playbooks, technology, and KPIs.
Measure community health through engagement, retention, participation, introductions, partnerships, and revenue.
Continuously improve every aspect of the member experience.