Director Communications & Change Management

Lifespace Communities • Round Rock, TX

20h • Onsite

About The Position

Shape how an entire organization communicates, connects, and navigates change. We are seeking a Director of Communications & Change Management to build and lead a modern communications function that connects leadership, communities, team members, and residents across the organization. This is a unique opportunity for a communications leader who enjoys building something meaningful from the ground up. You will partner directly with executive leadership to shape enterprise messaging, strengthen communication across frontline teams, and lead communication strategies during organizational change. If you’re energized by translating complex strategy into clear communication, guiding organizations through transformation, and creating communication systems that truly reach people, this role offers both strategic influence and hands-on impact.

Communication shapes culture, trust, and how organizations move through change. In this role, you will help build a communications function that strengthens alignment, connects leadership with teams across communities, and ensures both team members and residents stay informed and engaged as the organization continues to grow and evolve. Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, or related field
• 10+ years of progressive communications experience in complex organizations
• Experience leading enterprise communications and change management initiatives
• Strong executive communications and storytelling capabilities
• Experience developing communication strategies that reach distributed or frontline workforces

Responsibilities

• Enterprise Communications Strategy Design and implement a modern communications approach that ensures clear, consistent messaging reaches leaders, community teams, frontline employees, and residents.
• Executive Communications Partner closely with senior leadership to shape messaging, prepare communications for key initiatives, and support enterprise town halls, leadership meetings, and strategic announcements.
• Change & Transformation Communications Lead communications for system launches, operational initiatives, redevelopment efforts, and other organizational changes. Develop a repeatable change management framework that helps leaders guide teams through change with clarity and confidence.
• Frontline & Community Communication Improve how communication reaches frontline team members across communities by modernizing communication channels and strengthening message delivery.
• Engagement & Storytelling Create compelling communications that bring organizational priorities and culture to life through leadership messaging, video communications, town halls, and storytelling.
• Communication Infrastructure Build communication frameworks, toolkits, and resources that enable leaders across the organization to communicate effectively and consistently.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees