Director Commercial Management

ITT • Seneca Falls, NY

12d

About The Position

The Commercial Management Director is a key leadership role responsible for overseeing business strategy execution and managing day-to-day operations within the Order Management Organization. This organization includes Order Entry, Contract Management, Document Management, Contract Engineering and Design, Order Change Management, and Project Management. The position ensures flawless execution of order management processes while driving profitability and operational excellence.

Requirements

• Extensive experience in commercial management, contract negotiation, and project execution.
• Strong leadership capabilities with proven success in cross-functional collaboration.
• Expertise in driving margin improvement and operational efficiency.
• Excellent analytical, communication, and problem-solving skills.

Responsibilities

• Provide strategic direction and operational oversight for order management functions, ensuring risk mitigation, schedule adherence, and profitability for engineered and key user projects.
• Collaborate extensively with Operations, Sales, Marketing, and Applications teams during proposal preparation, contract award, and order fulfillment phases.
• Support site P&L by defining acceptable margins, negotiating contract terms and conditions, and ensuring compliance with corporate and legal guidelines.
• Act as escalation point for commercial disputes with internal and external stakeholders.
• Drive margin improvements across the project portfolio and lead initiatives to enhance commercial performance.
• Develop and refine sales and cross-functional order management processes to improve communication and efficiency.
• Advance systems and tools to meet project deliverables and deliver a premier customer experience.
• Oversee progress invoicing and resolution of commercial disputes in alignment with contract terms.
• Collaborate with Sales and Project Management teams to improve handling of large-scale orders, typically exceeding $1M USD.
• Maintain and manage a load matrix that supports aggressive growth strategies while sustaining high customer service levels.

Benefits

• ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs.
• Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees