Director, Commercial Deal Desk
Nintex
•$180,000 - $224,250•Remote
About The Position
The Director of Commercial Desk owns the end-to-end commercial execution layer of the revenue engine, including deal structuring, pricing strategy, licensing governance, and transaction support. This role ensures deals are structured efficiently, aligned to company guardrails, and optimized for both revenue outcomes and customer value. This leader partners closely with Sales, Finance, Legal, and Product to balance speed and control, transforming the commercial desk from a reactive support function into a proactive, strategic lever for growth, margin protection, and forecast accuracy.
Requirements
- Bachelor’s degree in related field or equivalent combination of education and experience
- 8-12 years of experience in Revenue Operations, Deal Desk, Pricing, or Commercial Operations
- 5-8 years of experience in a people leadership role
- Experience in SaaS / subscription-based business models
- Strong understanding of CPQ systems, deal structuring, and revenue recognition principles
- Proven experience managing cross-functional stakeholders in a global organization
Responsibilities
- Establish a “true commercial desk” operating model (not ticket-taking)
- Drive consistent deal review standards (value-based selling, give/get discipline)
- Improve deal velocity, win rates, and forecast accuracy through better deal structuring
- Define and enforce pricing guardrails, discount thresholds, and approval frameworks
- Partner with Product and Finance on packaging, pricing strategy, and monetization models
- Reduce margin leakage and improve pricing consistency globally
- Standardize licensing practices (terms, extensions, migration policies)
- Eliminate ad hoc/free licensing behaviors through clear governance
- Ensure all commercial terms are properly papered and aligned to RevRec requirements
- Define intake, triage, and escalation paths for all commercial requests
- Establish SLAs for deal turnaround, approvals, and escalation handling
- Identify and remove friction in CPQ / SFDC workflows
- Act as the central point of coordination between Sales, Finance, Legal, and RevOps
- Ensure alignment on key policies (renewals, early pulls, discounting, deal structure)
- Drive consistent communication of commercial policies to the field
- Identify deal desk friction points and systemic issues (e.g., approvals, pricing, licensing gaps)
- Feed insights back into RevOps, Product, and GTM strategy
- Partner with Systems to automate repeatable workflows over time
Benefits
- Global Gratitude and Recharge Days
- Flexible, paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact, paid volunteer time, and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow, and an incredible global community
- 401(k) with employer match
- Twelve paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Director
