About The Position

The Director or Senior Director, Collective Investment Fund Operations will help shape and operate the company’s Collective Investment Trust / Collective Investment Fund (CIT/CIF) platform. The position may be filled at either level based on the selected candidate’s experience and capabilities. The role owns the operational foundation for pooled retirement and institutional investment vehicles, ensuring accurate, efficient, and controlled operations. It combines investment operations expertise with process improvement and operating-model development to support a growing platform. The position oversees end-to-end fund operations, including NAV support, fund accounting oversight, capital activity, trading, and settlement. It leads operational onboarding for clients, funds, sub-advisors, and platforms, and manages relationships with service providers. The role also serves as a senior escalation point, oversees fund information and reporting, supports audits, and ensures operational practices align with applicable regulatory, fiduciary, and governance requirements. This is a hybrid role requiring on-site work two days per week in either the Denver or Phoenix office. The listed location is Denver, Colorado. The base salary range is $140,000 to $160,000.

Requirements

  • 8–10+ years of experience in fund accounting, investment fund operations, asset management, or trust administration, including direct experience with Collective Investment Trusts / Collective Investment Funds.
  • Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field.
  • Deep knowledge of fund accounting principles, pooled vehicle operations, NAV support, and CIT/CIF operating models.
  • Experience supporting audits, financial statements, transfer agency operations, onboarding, and trade settlement processes.
  • Strong knowledge of ERISA-related operational requirements and familiarity with DOL, IRS, and fiduciary governance frameworks.
  • Advanced Excel skills.
  • Excellent analytical, organizational, and communication skills.
  • Ability to work on-site two days per week in either the Denver or Phoenix office.

Nice To Haves

  • Experience with MFACT.
  • Strong proficiency in Microsoft Access.
  • Professional designation such as CFA, CAIA, or CPA, or an advanced degree.
  • Experience supporting product launches, new fund structures, or retirement-focused investment vehicles, including alternative strategies.
  • Strong mutual-fund operations background as potentially transferable experience.

Responsibilities

  • Own operational performance across the CIT/CIF platform.
  • Lead end-to-end fund operations, including NAV support, fund accounting oversight, capital activity, and trading and settlement.
  • Lead operational onboarding of new clients, funds, sub-advisors, and platforms; coordinate requirements such as CUSIP requests, NSCC trading setup, and platform agreements.
  • Manage relationships with custodians, transfer agents, fund accountants, trustees, and sub-advisors; set service expectations and address issues affecting execution or client experience.
  • Identify opportunities to simplify workflows, strengthen controls, and introduce automation while preserving accuracy and oversight.
  • Serve as a senior escalation point for clients, prospects, and sub-advisors, guide issues toward resolution, and use lessons learned to prevent recurring problems.
  • Oversee validation of performance returns, expense ratios, and turnover calculations.
  • Support annual audits, financial statements, and Form 5500-related reporting.
  • Ensure operational practices align with applicable regulatory, fiduciary, and governance requirements, including ERISA, DOL, IRS, and internal committee standards.
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