Director Collection System Wastewater

City of Chattanooga•Chattanooga, TN

1h•Onsite

About The Position

The incumbent is responsible for effectively leading and managing directing all assigned operational work groups under the supervision of the Deputy Administrator. This role involves strategically planning and directing the operations of the regional 230 MGD Moccasin Bend Wastewater Treatment Plant, including a 100 ton cryogenic plant, 88 collection system pump stations, eight combined sewer overflow treatment facilities (CSOTF), and wet weather storage facilities to achieve division goals. The Director coordinates teams to manage work, address problems, set priorities, implement training programs, and adhere to Standard Operating Procedures. Key responsibilities include developing and managing budgets and schedules for operations and capital improvement projects, and holding primary responsibility for the effective implementation, review, and amendment of safety policies and procedures within assigned work groups. The position operates under administrative review with a maximum degree of initiative and judgment and may act as Deputy Administrator of Wastewaters when required.

Requirements

Minimum of eight (8) years of progressively responsible management experience in wastewater collection systems, including five (5) years in a senior management role.
Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
A valid Driver's License.
Tennessee Grade II Collection System Certification required, or must be able to attain in 18 months.
Knowledge of managerial and leadership principles and practices.
Knowledge of public administration principles and practices.
Knowledge of property management principles and practices.
Knowledge of public relations principles.
Knowledge of budgeting principles.
Knowledge of contract development, administration and management principles.
Knowledge of strategic planning principles.
Knowledge of sustainability principles.
Knowledge of environmental and natural resources management.
Knowledge of conservation.
Knowledge of human consumption management.
Knowledge of research methods.
Knowledge of financial management principles.
Knowledge of program development and administration principles and practices.
Knowledge of procurement principles and practices.
Knowledge of project management principles and practices.
Knowledge of construction principles and practices.
Knowledge of negotiation principles.
Knowledge of mathematical concepts.
Knowledge of customer service principles and practices.
Knowledge of applicable federal, state and local laws, ordinances, codes, rules, regulations, policies and/or procedures.
Knowledge of policy and procedure development practices.
Skill in monitoring and evaluating the work of subordinate staff.
Skill in prioritizing and assigning work.
Skill in setting and monitoring performance standards.
Skill in analyzing issues and problems related to operations, services, and management information to direct the development of project plans, develop complex programs, present and obtain consensus on recommendations, processes, goals, and solutions.
Skill in directing the completion of projects.
Skill in performing mathematical calculations.
Skill in using spreadsheet, word processing and database software to review, analyze, and compile data and reports.
Skill in implementing public relations.
Skill in preparing and analyzing reports.
Skill in reading, comprehending, and reviewing financial information.
Skill in making program decisions based on financial considerations.
Skill in adapting to rapidly changing administrative and operational requirements.
Skill in interpreting and applying applicable laws, ordinances, codes, rules, regulations, policies, and procedures.
Skill in analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of organizational goals.
Skill in conducting negotiations.
Skill in handling multiple tasks simultaneously.
Skill in directing the development and management of.
Skill in collaborating with external agencies.
Skill in communication and interpersonal skills as applied to interaction with subordinate employees, coworkers, supervisor, community groups, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Skill in responding to common inquiries or complaints from customers, regulatory agencies and business community.
Skill in presentations to administrators, public and boards.

Nice To Haves

Bachelor's Degree in Civil Engineering, Environmental Engineering, Public Administration, or a related field preferred
Grade IV Collection System Certification preferred
Professional Engineer (PE) license preferred but not required

Responsibilities

Directs staff, to include prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained appropriately; ensuring employees follow policies and procedures as required by the City Employee Instruction Guide, maintaining a healthy and safe working environment and making hiring, termination, and disciplinary recommendations.
Leads the day-to-day activities of applicable division work groups which includes planning, coordinating, administrating and evaluating programs, projects, processes, procedures, systems and standards.
Oversight of department's personnel activities, including staffing, hiring process, employee actions, employee evaluations, discipline, salary administration and employee relations in conjunction with the City's Human Resource Department.
Communicates and collaborates with internal departments, external consultants, vendors, external agencies, regulatory officials and/or other interested parties to coordinate work activities, exchange information and resolve problems.
Facilitates collaborative and innovative problem-solving and decision-making process to address operational circumstances or operational issues. Serve on the Wastewater Leadership Team to ensure the execution of division mission and strategic plans and may act on behalf of the Deputy Administrator as requested.
Represents the City and/or the Regional Wastewater System at a variety of internal and/or external meetings, public events, training sessions, on committees, and/or other related events or groups in order to receive and/or convey information to receive and convey information pertaining to City policy, projects or programs. This includes managing the division’s items on the City Council agenda and working with City and departmental staff on external communications with citizens and the news media.
May prepare, review, interpret and analyze a variety of information, data and reports; makes recommendations based on findings; communicates pertinent information to internal and external parties.
May prepare resolutions and ordinances, requests for proposal, MOUs, and other documentation.
Directs and manages subordinate wastewater utility staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations. Approves leave requests.
Performs departmental leadership duties, including developing policies, operating procedures, rules, regulations, and work methods, and makes recommendations for their improvement. Formulates long- and short-range goals and objectives for better operating efficiency. Evaluates staff procedures on a continuous basis; recommends and implements improvements where necessary. Interprets rules, policies, and procedures for staff members.
May drive and support continuous improvement activities related to safety, quality, and cost.
May represent the City of Chattanooga’s interests towards suppliers and contractors.
May compile and provide reports related to area of responsibility.
May cooperate and collaborate with groups and individuals across all departments and divisions, operations, engineering, and other service units with focus on achieving optimal results/solutions.
May perform all tasks and assignments in accordance with The City of Chattanooga’s policies and procedures.
May ensure all required training is completed in a timely manner made by all team members in his/her area of responsibility.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.
This position is deemed essential during inclement weather situations, and must report to or remain at work, even when administrative closings are announced, as determined by the Department Head.
Directs and leads the strategic planning and operations of the City's wastewater collection system infrastructure, including over 1,400 miles of sewer lines, manholes, and related infrastructure. Provides executive oversight for all collection system maintenance, infiltration and inflow (I&I) reduction programs, and sewer construction initiatives to ensure system reliability and regulatory compliance.
Develops and implements comprehensive collection system management strategies, including long-range capital improvement planning, asset management programs, and system performance optimization initiatives. Establishes division-wide policies, procedures, and performance standards for collection system operations.
Serves as the City's senior technical authority on collection system matters, representing the utility in negotiations with regulatory agencies, consultants, contractors, and other stakeholders. Provides expert testimony and recommendations to City Council, regulatory bodies, and community groups regarding collection system infrastructure and investments.
Directs the development and administration of the collection system operating and capital budgets, ensuring fiscal responsibility and strategic allocation of resources. Oversees multi-million dollar rehabilitation and replacement programs, including trenchless technology initiatives and innovative system improvements.
Leads the implementation of the City's smart sewer program and other innovative technologies for collection system monitoring, predictive maintenance, and system optimization. Champions the adoption of industry best practices and emerging technologies to improve system performance and operational efficiency.
Ensures compliance with all federal, state, and local regulations governing wastewater collection systems, including EPA and TDEC requirements. Oversees the development and implementation of the Capacity, Management, Operations, and Maintenance (CMOM) program and related Consent Decree obligations.
Collaborates with the Director of Engineering and other division directors to coordinate collection system improvements with treatment plant operations, ensuring integrated system performance. Participates in regional planning initiatives and inter-jurisdictional agreements affecting collection system operations.
Directs emergency response protocols for collection system failures, overflows, and natural disasters. Ensures 24/7 operational readiness and coordinates with other City departments and external agencies during emergency events.
Develops and maintains relationships with professional organizations, regulatory agencies, and industry groups to stay current with collection system management trends, regulations, and best practices. Represents the City at state and national conferences and professional forums.