Director - Colleague Privacy

American ExpressPhoenix, AZ
$123,000 - $215,250Hybrid

About The Position

The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best. This Director of Colleague Privacy sits within the Colleague Experience Group (CEG) function and reports to the Vice President, Colleague Data Office. The Director will lead the global strategy and operational support for colleague privacy, ensuring strong fundamentals with a focus on continuous process transformation and efficiencies. This is a highly visible role with enterprise-wide impact, requiring a leader who can operate effectively across a complex, matrixed environment. This role requires expertise in colleague privacy and is a transformation-focused role that goes beyond traditional oversight. The Director will challenge the status quo, simplify and accelerate processes, and embed proactive, insight-driven risk management. Success will require balancing rigor with speed, navigating competing priorities and perspectives, and enabling the organization to move faster while maintaining strong controls and trust.

Requirements

  • Expertise in colleague privacy
  • Transformation-focused role
  • Ability to balance rigor with speed
  • Ability to navigate competing priorities and perspectives

Responsibilities

  • Lead the global strategy and operational support for colleague privacy.
  • Ensure strong fundamentals with a focus on continuous process transformation and efficiencies.
  • Challenge the status quo, simplify and accelerate processes, and embed proactive, insight-driven risk management.
  • Operate effectively across a complex, matrixed environment.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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