Director, Cloud and Infrastructure Services

Tucson Electric Power•Tucson, AZ

About The Position

We are looking for talented individuals who are passionate about making an impact in the company and the community. Apply now and become part of the dynamic energy industry! Lead a mission-critical cloud transformation We’re looking for a Director, Cloud & Infrastructure Services to lead a large-scale transformation as we evolve from on-premise infrastructure to a modern, cloud-enabled environment. This is a high-visibility leadership role where you’ll shape enterprise infrastructure strategy, lead cloud migration at scale, and drive operational excellence while supporting critical services that our business and communities depend on. Why This Role Is Exciting Own a major transformation: Lead the transition from on-prem to cloud (IaaS) across the enterprise Make real impact: Your work directly supports operational reliability and grid modernization initiatives Build and evolve a team: Lead a strong foundation team while reshaping capabilities for the future Balance strategy and execution: Set direction while staying close to delivery and outcomes

Requirements

8+ years of leadership experience in IT infrastructure, cloud, or operations
Proven success leading enterprise transformation and cloud migration initiatives
Strong expertise in cloud platforms, network architecture, and enterprise infrastructure
Experience driving change management and organizational transformation
Knowledge of ITSM practices, operational metrics, and service delivery models
Experience managing budgets, vendors, and large-scale service environments
Strong communication skills with the ability to influence senior leaders and cross-functional partners
Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
8+ years of progressive leadership experience in IT infrastructure and operations
Proven experience operating enterprise infrastructure in a high-availability and/or regulated environment.
Demonstrated success leading infrastructure modernization or transformation initiatives.
Strong knowledge of ITSM disciplines and operational performance management.
Experience managing budgets, vendors, contracts, and service delivery outcomes.

Nice To Haves

Experience in utilities, energy, or other regulated environments
Hands-on experience with DevOps, automation, and FinOps practices
Familiarity with Microsoft and Cisco environments
Experience in utilities, energy, or critical infrastructure environments.
Hands-on leadership experience delivering IaaS cloud migrations at scale.
Experience enabling DevOps practices and infrastructure automation.
Experience implementing FinOps capabilities and cost governance.
Demonstrated success driving operational automation and efficiency.
Relevant certifications (preferred): ITIL, PMP, cloud platform certifications, FinOps Certified Practitioner.

Responsibilities

Lead enterprise cloud and infrastructure strategy, operations, and modernization efforts
Own and execute the cloud migration roadmap from planning through delivery and optimization
Ensure infrastructure services are secure, resilient, scalable, and cost-effective
Drive DevOps and automation practices, including infrastructure-as-code and operational efficiency
Establish and lead FinOps capabilities to improve cost transparency and optimization
Oversee core services including cloud platforms, networks, end-user computing, service desk, and observability
Partner with cybersecurity, applications, and business leaders to align technology with enterprise priorities
Support grid modernization initiatives by enabling reliable, scalable infrastructure
Lead, mentor, and grow a high-performing infrastructure and operations team
Provide strategic and operational leadership for enterprise IT Infrastructure & Operations, ensuring high availability, performance, security, and resilience of all services.
Establish and evolve the I&O operating model, service ownership, and accountability with clearly defined SLAs, OLAs, and reliability targets.
Serve as a senior IT leader contributing to enterprise IT strategy, investment prioritization, and execution planning.
Partner with cybersecurity, application delivery, and business leaders to align and deliver infrastructure capabilities with corporate and IT strategy.
Own and execute the IaaS cloud migration roadmap, adapting plans as enterprise cloud architecture decisions are finalized.
Partner with Security and IT architecture resources to define and operationalize cloud foundations, including: Landing zones, account/subscription models, and environment segregation Network connectivity, identity integration, DNS, and key management Standard patterns for compute, storage, backup, and disaster recovery
Define migration approaches (rehost, re-platform, refactor, retire), tooling, and runbooks to ensure safe, repeatable migrations.
Ensure cloud infrastructure services are fully operationalized with monitoring, patching, backup, lifecycle management, and support processes.
Partner with application and platform teams to establish DevOps enablement capabilities, including: Infrastructure-as-Code (IaC) Environment standardization and automation
Implement FinOps practices to ensure cloud financial transparency and cost optimization: Tagging and cost allocation standards Showback/chargeback models Budgeting, forecasting, and cost guardrails Rightsizing and consumption optimization
Establish governance that balances speed, cost control, reliability, and compliance.
Identify, prioritize, and deliver I&O cost efficiency initiatives, including: Vendor and contract optimization Platform and tool rationalization License utilization improvements Legacy infrastructure reduction
Increase automation across IT Operations using orchestration, scripting, self-service portals, and workflow automation.
Drive measurable improvements in operational productivity, incident reduction, change success rate, and mean time to restore (MTTR).
Work closely with Operations, Engineering, and Grid Modernization program leaders to ensure IT infrastructure supports modernization initiatives.
Deliver scalable, resilient network, compute, and data services to support increased telemetry, analytics, mobility, and operational use cases.
Coordinate with OT and Cybersecurity teams to ensure appropriate connectivity, segmentation, and access controls for systems supporting operational needs.
Work closely with Cyber and Physical Security leadership to identify, implement, and support dynamic and agile security technology solutions.
In collaboration with Cyber and Physical Security leadership, implement a capabilities-first technology stack that seeks to maximize risk reductive value and balance cost
As agreed to and as appropriate, operate Cyber Security and Physical Security technology to meet risk reduction and compliance outcomes.
Proactively identify opportunities for security automation or new security technology and work with Cyber Security and Physical Security leadership to prioritize efforts and technology modernization.
Ensure that the Company’s management principles, policies and programs are consistently practiced and continually support the Affirmative Action Plan.
Assume fiduciary responsibility for operating the business and provide recommendations on cost improvement measures.
Ensure that the Performance Management program is administered uniformly and effectively.
Comply with and administer the terms and conditions of the Collective Bargaining Agreement when applicable.
Administers personnel functions, including recruiting, review and approval of job descriptions and salary classifications, and selection and placement of personnel.
Participates in hiring, termination, promoting, assignment and direction of staff.
Ensure compliance with all applicable local, state and federal laws, regulations and standards, company policies, practices and ethical obligations to investigate, evaluate and recommend appropriate resolution to employee complaints.
Promotes and participates in the professional development, personal growth and career planning of staff.
Motivate, recognize and reward, coach, counsel, train; provide feedback to employees during performance reviews.
Participates in Leadership Development programs.
Addresses disciplinary and/or performance issues, according to company policy, and communicates effectively with employees regarding corrective action.
Has input into the adjustment of grievances and administration of discipline.
Plans day-to-day operations, estimates personnel needs and schedules and assigns work.
Evaluate the structure and team plan for continual improvement of the efficiency and effectiveness of the group.