Director Clinical Quality - East Region
About The Position
This is a newly created position at Gentiva Hospice designed to support regional operations. The Director of Clinical Quality will provide leadership for the East Region. The Director of Clinical Quality reports to the Vice President of Clinical Quality. The Director of Clinical Quality is responsible for direct involvement, chart reviews, IDG attendance and oversight of corrections needed. This role evaluates needs in the individual branch and establishes a plan to implement changes and overall improvement of documentation. This role helps develop a process of accountability to ensure improvement of overall quality. The Director of Clinical Quality will develop, when applicable, and direct the implementation of corrective action plans in branches as a result of unfavorable internal survey or external conditional survey outcomes. About You Specialized Knowledge/Skills: Extensive knowledge in the areas of documentation, and the interpretation and application of regulations and performance improvement standards required. Must be knowledgeable of federal, state, and local regulations, as well as federal guidelines for hospice services. Knowledgeable in OSHA regulations. Experience building and leading high-performing teams; mentoring team members Confident presenter and persuasive speaker. Ability to communicate effectively; excellent interpersonal skills. Ability to manage multiple projects and meet deadlines. Strong follow up skills Exercises professional judgement and demonstrates excellent problem resolution skills Experience with Lean Six Sigma (LSS) tools and methodologies preferred. Strong attention to details.
Requirements
- Extensive knowledge in the areas of documentation, and the interpretation and application of regulations and performance improvement standards required.
- Must be knowledgeable of federal, state, and local regulations, as well as federal guidelines for hospice services. Knowledgeable in OSHA regulations.
- Experience building and leading high-performing teams; mentoring team members
- Confident presenter and persuasive speaker. Ability to communicate effectively; excellent interpersonal skills.
- Ability to manage multiple projects and meet deadlines. Strong follow up skills
- Exercises professional judgement and demonstrates excellent problem resolution skills
- Strong attention to details.
- Extensive travel and frequent overnight travel
- Bachelor’s or advanced degree in Nursing
- Minimum of 5-years experience in nursing, 3 in hospice and 2 of which have been in a management role for a certified agency preferred
- Valid driver’s license and auto liability insurance coverage
- Unencumbered and active RN license in state of residence required if RN.
- Computer skills to include solid knowledge of Microsoft Office Suite including Excel.
- Experience using reporting tools and databases to review data in electronic systems.
Nice To Haves
- Experience with Lean Six Sigma (LSS) tools and methodologies preferred.
- Experience working with Homecare-Homebase preferred
Responsibilities
- Direct involvement
- Chart reviews
- IDG attendance
- Oversight of corrections needed
- Evaluate needs in the individual branch and establishes a plan to implement changes and overall improvement of documentation
- Develop a process of accountability to ensure improvement of overall quality
- Develop, when applicable, and direct the implementation of corrective action plans in branches as a result of unfavorable internal survey or external conditional survey outcomes.
Benefits
- Benefits for All Associates (Full-Time, Part-Time, and Per Diem)
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Additional Full-Time Benefits
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
