Director, Clinical Programs

Progyny, Inc. • New York, NY

4d • $160,000 - $180,000 • Hybrid

About The Position

Progyny is seeking a Director, Clinical Programs to lead the strategy, development, enhancement, and optimization of its clinical program portfolio. The role combines clinical innovation, evidence-based program design, product development, and business strategy to support meaningful outcomes and strong experiences for members and clients.

The Director leads complex, cross-functional initiatives across the clinical program lifecycle, from discovery and design through development, launch, performance evaluation, and ongoing optimization. The role works closely with Clinical, Product, Engineering, Member Services, Analytics, and business stakeholders to turn clinical needs and strategic priorities into scalable, operationally feasible solutions. The ideal candidate brings clinical expertise, product thinking, analytical skills, collaboration, and execution capabilities.

Candidates must be authorized to work in the United States without current or future visa sponsorship. For NYC-based applicants, the annual salary range is $160,000–$180,000. Total compensation includes base salary, cash bonus, and equity.

Requirements

• Bachelor’s degree in a clinical, healthcare, life sciences, public health, or related field, or equivalent relevant experience.
• At least 8 years of progressive experience in clinical program development, clinical product management, healthcare strategy, population health, or a related healthcare field.
• Demonstrated experience designing, implementing, managing, or optimizing clinical programs or healthcare products.
• Strong understanding of evidence-based clinical program design, healthcare delivery, and member or patient engagement.
• Experience translating complex clinical and business needs into actionable program requirements, workflows, and development plans.
• Proven ability to lead complex, cross-functional initiatives and influence stakeholders in a matrixed organization.
• Strong analytical and problem-solving skills, including experience using data and insights to inform program decisions and improvements.
• Excellent communication, organizational, prioritization, and stakeholder management skills.
• Ability to navigate ambiguity, balance competing priorities, and drive results in a fast-paced, evolving environment.
• Strategic and collaborative mindset with a strong sense of ownership and accountability.
• Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

• Advanced degree in nursing, public health, healthcare administration, clinical sciences, or a related field.
• Clinical licensure or direct clinical care experience.
• Experience in fertility, reproductive health, women’s health, maternity, or other specialty healthcare programs.
• Experience in healthcare technology, digital health, health plans, or employer-sponsored benefits.
• Familiarity with product development methodologies, Agile environments, and clinical or business requirements documentation.
• Experience using clinical, claims, utilization, or member engagement data to assess program performance.

Responsibilities

• Contribute to the strategy, development, and evolution of Progyny’s clinical program portfolio, aligning initiatives with clinical priorities, member needs, and business objectives.
• Identify and evaluate opportunities for new clinical programs and enhancements using clinical evidence, market insights, client feedback, and program performance.
• Translate clinical and business needs into program concepts, recommendations, requirements, and actionable development plans.
• Partner with clinical subject matter experts to ensure program designs reflect evidence-based practices and appropriate clinical standards.
• Lead initiatives across assigned phases of the clinical program lifecycle, including discovery, design, development, implementation readiness, launch, evaluation, and optimization.
• Develop program frameworks, clinical and business requirements, workflows, and supporting documentation.
• Manage deliverables, timelines, dependencies, risks, and key decisions to drive cross-functional execution.
• Partner with operational teams to assess feasibility, establish handoffs, and support successful launches and ongoing program delivery.
• Identify opportunities to improve the efficiency, consistency, and scalability of clinical program development processes.
• Collaborate with Product Management, Engineering, Clinical, Member Services, Analytics, Client Success, Sales, and other stakeholders.
• Translate clinical and operational needs into product requirements and partner with Product and Engineering to inform development priorities.
• Facilitate cross-functional alignment, navigate competing priorities, and proactively resolve execution barriers.
• Communicate recommendations, program progress, risks, and decisions to stakeholders and leadership.
• Partner with Analytics and other stakeholders to define program objectives, performance measures, and indicators of success.
• Evaluate clinical outcomes, operational performance, member experience, and business impact to identify opportunities for improvement.
• Translate data, clinical evidence, and stakeholder feedback into actionable program enhancement recommendations.
• Evaluate client and business requests based on clinical value, strategic alignment, member impact, and scalability.
• Support clinical program positioning and recommendations for internal stakeholders, clients, and prospective clients.

Benefits

• Paid family and parental leave.
• Preconception, fertility, and family-building benefits, including egg freezing, IVF, and adoption support.
• Family and pet care fund.
• Menopause and midlife care.
• Health, dental, vision, and life insurance options for employees and family.
• Free in-person, virtual, and text-based mental health and wellness support.
• Paid time off, including vacation, sick leave, personal days, and summer flex time.
• Company equity.
• Bonus program.
• 401(k) plan with company match.
• Access to on-demand legal and financial advice.
• Learning and development programs.
• Company social events, including an annual volunteer day and donation matching.
• Flex days, with three days a week in the office, and onsite meals and snacks for employees reporting to the New York office.

What This Job Offers

• Job Type: Full-time
• Career Level: Director