Director, Clinical Program

FCC Behavioral Health•Cape Girardeau, MO

12h

About The Position

The Director provides supervision, guidance, and support to the Clinical Manager and other assigned supervisees while actively leading and providing oversight of the day-to-day operations of their assigned program.

Requirements

Provide supervision, guidance, and support to the Clinical Manager and other assigned supervisees.
Lead and provide oversight of the day-to-day operations of their assigned program.
Develop the program’s annual plan with input from the Clinical Manager and program staff.
Present the plan to the Executive Team on an annual basis.
Assist with the implementation of approved plans (Strategic Plan related to clinical care) and ensure follow-through.
Meet with the Clinical Manager on a regular basis to specifically discuss any issues associated with treatment related to access, efficiency, effectiveness, and experience.
Brainstorm and develop plans to make improvements in these areas, if necessary.
Communicate any issues and concerns, provide feedback and recommendations to the program’s Clinical Officer on a regular basis.
Ensure program staff attend committee meetings, as applicable, and effectively and consistently communicate information obtained at the meeting(s) to the program.
Actively seek and manage stakeholder feedback to inform practices and business operations.
Address issues, as identified.
Actively participates in and attends treatment team meetings.
Provide direct care services, as necessary.
Conduct chart audits and communicate findings to staff.
Provide oversight of all chart audits performed by the program and ensure findings are communicated to the team.
Ensure any issues identified are addressed and adequate follow-up occurs to ensure issues no longer exist.
Provide supervision to the Clinical Manager and other supervisees on a regularly scheduled basis.
Document supervision sessions on the Agency’s Documentation of Supervision form in Unbound.
Thoroughly review and analyze the program’s monthly financial reports.
Share and discuss financial reports with both the Clinical Manager and Clinical Officer of the program.
Discuss, develop, and implement plans to improve profitability.
Provide oversight of the program’s reports related to late notes, appends/voids, etc.
Work closely with the CM to ensure issues are being addressed.
Participate in community events/activities, attend local community meetings, etc. to develop and maintain positive community relationships.
Work closely with the Clinical Manager and Clinical Officer on a plan to improve the program and agency’s culture and environment.
Provide oversight of the program’s outcomes and work closely with the Clinical Manager to address issues, if necessary.
Ensure program operates in a safe manner.
Address any safety issues identified ASAP by the Director.
Participate and attend monthly PQI meetings.
Ensure information received in PQI is shared with the Clinical Manager and team, as necessary.
Participate in and attend monthly Program/Department Collaborative Team Meetings.
Develop and consistently follow a program communication plan to ensure information is effectively communicated to program staff.
Ensure staff are connected to FCC Care Team and EAP services when/if a traumatic event occurs.
Process emails and respond timely during business hours.
Work collaboratively with the HR Department to ensure positions in the program are filled timely with appropriate staff.
Participate in staff interviews.
Monitor training plans of supervisees and program and ensure compliance.
Adherence to all applicable evidence-based practice models.
Orally communicate information effectively and accurately.
Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
Abide by program and agency policies and procedures.
Other job duties and special projects as assigned.

Nice To Haves

Preferred qualifications vary by program.

Responsibilities

Provide oversight of the day-to-day operations of the program.
Provide coverage of the day-to-day operations or other program area needs, when necessary.
Develop the program’s annual plan with input from the Clinical Manager and program staff.
Present the plan to the Executive Team on an annual basis.
Assist with the implementation of approved plans (Strategic Plan related to clinical care) and ensure follow-through.
Meet with the Clinical Manager on a regular basis to specifically discuss any issues associated with treatment related to access, efficiency, effectiveness, and experience.
Brainstorm and develop plans to make improvements in these areas, if necessary.
Communicate any issues and concerns, provide feedback and recommendations to the program’s Clinical Officer on a regular basis.
Ensure program staff attend committee meetings, as applicable, and effectively and consistently communicate information obtained at the meeting(s) to the program.
Actively seek and manage stakeholder feedback to inform practices and business operations.
Address issues, as identified.
Actively participates in and attends treatment team meetings.
Provide direct care services, as necessary.
Conduct chart audits and communicate findings to staff.
Provide oversight of all chart audits performed by the program and ensure findings are communicated to the team.
Ensure any issues identified are addressed and adequate follow-up occurs to ensure issues no longer exist.
Provide supervision to the Clinical Manager and other supervisees on a regularly scheduled basis.
Document supervision sessions on the Agency’s Documentation of Supervision form in Unbound.
Thoroughly review and analyze the program’s monthly financial reports.
Share and discuss financial reports with both the Clinical Manager and Clinical Officer of the program.
Discuss, develop, and implement plans to improve profitability.
Provide oversight of the program’s reports related to late notes, appends/voids, etc.
Work closely with the CM to ensure issues are being addressed.
Participate in community events/activities, attend local community meetings, etc. to develop and maintain positive community relationships.
Work closely with the Clinical Manager and Clinical Officer on a plan to improve the program and agency’s culture and environment.
Provide oversight of the program’s outcomes and work closely with the Clinical Manager to address issues, if necessary.
Ensure program operates in a safe manner.
Address any safety issues identified ASAP by the Director.
Participate and attend monthly PQI meetings.
Ensure information received in PQI is shared with the Clinical Manager and team, as necessary.
Participate in and attend monthly Program/Department Collaborative Team Meetings.
Develop and consistently follow a program communication plan to ensure information is effectively communicated to program staff.
Ensure staff are connected to FCC Care Team and EAP services when/if a traumatic event occurs.
Process emails and respond timely during business hours.
Work collaboratively with the HR Department to ensure positions in the program are filled timely with appropriate staff.
Participate in staff interviews.
Monitor training plans of supervisees and program and ensure compliance.
Adherence to all applicable evidence-based practice models.
Orally communicate information effectively and accurately.
Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
Abide by program and agency policies and procedures.
Other job duties and special projects as assigned.