Director, Clinical Operations

Carle Health • Champaign, IL

3h • Onsite

About The Position

The Director of Clinical Operations is responsible for the operational performance of multiple clinics and locations. Provides management and oversight functions for assigned clinics; collaborating with the Vice President of Clinical Operations, physician leaders, physicians/providers and management team to ensure high quality patient care.

Requirements

• Master's Degree: Related Field
• Healthcare leadership - 5 years
• Takes initiative and exercises independent judgement, decision-making and problem-solving expertise.
• Knowledge of personnel administration and patient relations principles.
• Knowledge of fiscal management and good interpersonal skills.
• Plans and implements programs, organizes functions of departments, maintains efficient operations.
• Self-motivated and responsible for patient care in assigned departments.
• Communicates (verbal and written) effectively with all members of the interdisciplinary team.

Responsibilities

• Develops, analyzes, and manages capital and operating budget within agreed upon standards
• Monitors employee performance
• Ensures timely communications to goal set, performance evaluations, wage increases, continued personnel actions.
• Provide leadership, vision, and management to assigned department(s).
• Sets departmental strategic direction and develops appropriate tactical plans
• Meet current and future strategic objectives
• Ensures smooth operation of all departmental functions according to approved policies
• Works in accordance with all state/federal laws, standards of professional practice, and applicable accreditation standards.
• Responsible for building a dynamic team dedicated to attaining optimal outcomes.
• Establishes and ensures that the overall objectives relating to the Carle Experience are achieved.
• Develops annual department goals and continuously monitors performance.
• Develops, reviews, and revises department policies and procedures.
• Provides performance reviews for staff and APP's
• Identifies opportunities for feedback, growth, and development
• Partners with HR Business Partner(s) for any HR, behavior standard violations or policy infringement.
• Serves as a role model for other leaders, staff, and providers
• Responsible for creating a culture of innovation, learning, teamwork, and professional practice
• Consistent with the mission, vision, and values of the organization, in partnership with physician leadership.
• Develops business plan and operational plans
• Ensure efficiency of operations, fiscal control, and lead technology advancements
• Assumes responsibility for quality, development, and operational leadership of assigned departments
• Ensures and promotes positive employee and physician engagement
• Maintains appropriate levels of patient engagement scores
• Ability to lead staff, physicians, and APPs in growth and development projects, workflow changes, organizational changes, and changes to healthcare rules and regulations
• Develops effective relationships with physicians and administration to market a plan
• Promote growth of services Plans and participates in clinical and leadership development
• Maintains accurate records and evaluates effectiveness of activities.
• Utilizes leadership and management skills to assist staff in providing age-specific care.
• Utilizes succession and operational planning by development of the Partnership Council for operations management.
• Empowers staff to participate in decision making.

Benefits

• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Director