Director Clinical Operations - Orthopedics (North & Central Region)
About The Position
Jefferson Medical Group is seeking a strategic, highly collaborative Director of Operations to lead our Orthopedics practices across the North and Central regions. This is a unique opportunity to support one of the nation’s top-ranked orthopedic programs, as recognized by U.S. News & World Report, and play a critical role in delivering exceptional patient care and physician support. In this leadership role, you will join a dynamic and dedicated team committed to advancing clinical excellence, operational efficiency, and an outstanding patient experience. You will be responsible for driving performance across multiple sites, ensuring alignment with organizational goals, and fostering a culture of accountability, innovation, and continuous improvement. The Director of Operations will oversee all aspects of practice operations—from cost management and budgeting to workflow optimization and staffing strategy—while partnering closely with physicians and administrative leaders. You will lead initiatives that enhance access, improve quality and safety, and support sustainable growth in a high-performing, patient-centered environment. This position covers the following regions: Center City, Northeast Philly, Montgomery County, & Bucks County.
Requirements
- Bachelor’s Degree Healthcare/Business Administration or relevant healthcare field required.
- 5 years Progressive leadership roles with health system experience required.
- Knowledge of operations and resource management required.
- Knowledge of physician practice activities required, primarily in the areas of physician billing/reimbursement and practice management.
- Knowledge of third-party reimbursement/regulations, practice operations, automated systems and strategic planning.
- Skill in interpersonal and communication.
- Skill in problem-solving and consensus building.
- Ability to operate effectively in consulting role.
- Ability to achieve results in a complex medical center environment.
- Ability to use a variety of software programs i.e., EPIC, MS, etc.
Nice To Haves
- Master’s Degree MBA/MHA preferred.
Responsibilities
- Maintains cost control and evaluates budget needs for operations.
- Collaborates to establish department plans consistent with mission, strategic operations, quality and safety improvement plan, and overall network goals.
- Develops and oversees staff scheduling process to ensure optimal labor productivity and achieves on target performance metrics.
- Implements and adjusts workflows to streamline operations and corrective actions for cost control problems.
- Maintains and updates policy and procedure manual in accordance with department needs and organizational standards.
- Maintains ongoing, proactive relationships with all relevant people.
- Proactively communicates critical issues and intervenes accordingly, prepares and submits timely reports for operational review.
- Monitors volume and adjusts staffing patterns to drive labor productivity, access and optimal patient experience.
- Recommends and submits for capital expenditures to promote safe and efficient care delivery and sound business operations.
- Recommends and implements new technology as needed to advance care and align with most progressive industry standards.
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
- tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
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What This Job Offers
Job Type
Full-time
Career Level
Director
