Director, Clinical Operations

HNL Lab Medicine • Allentown, PA

2d • Onsite

About The Position

Administratively directs the operations of the assigned laboratory divisions to include human resource performance management and development, billing/reimbursement, business planning, strategic planning and project management.

Requirements

• Master’s degree or equivalent; or 3-5 years in a leadership position, or equivalent combination of education and experience.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to work with mathematical concepts such as probability and statistics.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Experience with Microsoft Office (including Microsoft Word and Excel), email and database software.
• Understands basic business concepts such as revenue cycle and revenue generation, profitability, resource optimization, sales and client management.

Responsibilities

• Develops and produces measurement tools to monitor division performance and provides these to executive management on a regular and timely basis.
• Analyzes production data and adjusts operations to meet revenue and profit goals.
• Effectively communicates/collaborates with other operating divisions to ensure execution of corporate plans and projects to include retention, growth and expansion of market share.
• Participates in overall product strategy, research and development requirements, and coordination for new and emerging products/technologies.
• Coordinates technical product development to include estimates of potential profits and start-up cost.
• Collaborates with a wide variety of functional areas such as sales, marketing, and finance to develop and provide product definitions responsive to customer needs and market opportunities.
• Provides financial and technical justification for product selection and definition.
• Communicates to executive management an overview of all products under development and their stage of development.
• Develops and implements methods and procedures for effective project management with attention to resource allocation, schedule, cost, scope and quality.
• Effectively assumes sponsorship role or clearly delegates sponsorship role for all projects in division and ensures accountability for project execution and outcomes.
• Effectively manages human resources by mentoring, coaching and developing personnel. Develops an appropriate succession plan for divisions.
• Participates in Continuous Service Improvement and continuing education programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director