Director, Clinical Operations, Immunology

Johnson & Johnson•Horsham, PA

About The Position

Johnson & Johnson Innovative Medicine is recruiting a Director, Clinical Operations, Immunology, based in Horsham, Pennsylvania. The Director provides strategic and operational leadership for Clinical Project Scientists and Medical Writers within U.S. Immunology Medical Affairs and serves as a key interface to therapeutic area leadership. The role partners with Medical Affairs operational counterparts and Global Development/Post Approval Delivery Unit teams to translate evidence-generation strategy into compliant implementation of Company Sponsored Studies (CSS), Investigator Initiated Studies (IIS), Collaborative Studies, and other post-marketing research, using insourced, outsourced, or matrixed delivery models. The Director provides portfolio oversight for Phase IIIB–IV interventional and non-interventional studies, registries, post-marketing commitments, clinical and scientific document delivery, portfolio planning and tracking, budgets, third-party contracting, and risk management. The position is accountable for advancing Medical Affairs research goals, developing team capabilities, resolving complex operational barriers, and improving clinical processes. The role includes 10% domestic and international travel.

Requirements

  • Bachelor’s degree required.
  • At least 10 years of pharmaceutical, biotechnology, or related healthcare industry experience, including significant clinical trial operations or clinical project management experience supporting Phase II–IV studies.
  • At least 5 years of people management experience.
  • Experience overseeing Company Sponsored Studies, Investigator Initiated Studies, and/or Collaborative Studies.
  • Demonstrated leadership of clinical operations teams and complex evidence-generation portfolios, including resource planning, prioritization, coaching, people development, and performance management.
  • Expert knowledge of global clinical trials, drug development, Phase IIIB–IV and post-marketing research, Good Clinical Practice, applicable regulatory requirements, industry standards, and company procedures.
  • Experience overseeing Company Sponsored Studies, Investigator Initiated Studies, Collaborative Studies, post-marketing commitments, non-interventional research, and/or registries through insourced, outsourced, and matrixed delivery models.
  • Knowledge of medical writing processes and document standards, with the ability to oversee accurate, audience-appropriate, and compliant clinical and scientific deliverables.
  • Ability to develop portfolio strategy, goals, and objectives; manage complexity; and apply structured risk-management practices, including identification, assessment, prioritization, mitigation, contingency planning, monitoring, escalation, and issue resolution.
  • Ability to influence cross-functional partners and drive accountability in a matrix environment.
  • Strong financial acumen, including clinical research budget planning, forecasting, tracking, and portfolio reconciliation.
  • Demonstrated ability to review and negotiate clinical research contracts with vendors and institutions in partnership with appropriate functions.
  • Strong leadership, interpersonal, communication, analytical, and problem-solving skills; ability to think creatively, critically, and proactively, work independently, and manage multiple priorities with flexibility.
  • Willingness to travel 10% domestically and internationally.

Nice To Haves

  • Advanced degree in life sciences, public health, pharmacy, medicine, or business administration.
  • Experience leading Medical Writers or accountability for clinical and scientific document delivery.
  • Detailed knowledge of Immunology and the global drug development and Medical Affairs environment.
  • Experience leading both Clinical Project Scientists and Medical Writers or comparable multidisciplinary clinical operations teams.
  • Experience with publication planning, clinical study reports, manuscripts, abstracts, posters, presentations, and external scientific communications.
  • Process Excellence training, project management certification, or medical writing certification.
  • Commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.
  • Experience building team AI literacy and confidence, reinforcing trusted, responsible AI use and sound judgment in applying AI-enabled insight.

Responsibilities

  • Lead, develop, and manage Clinical Project Scientists and Medical Writers supporting Medical Affairs evidence-generation activities.
  • Set annual goals and objectives with senior leadership; establish priorities, accountabilities, and performance expectations aligned with Medical Affairs strategy.
  • Allocate internal, external, insourced, and outsourced resources across the portfolio and ensure appropriate coverage, quality, and timely delivery.
  • Coach and mentor team members, provide performance feedback, support career development, and build clinical operations and medical writing capabilities.
  • Promote an inclusive, collaborative, accountable, and compliant culture focused on results, quality, and value to patients and stakeholders.
  • Provide portfolio-level strategic oversight for Phase IIIB–IV Company Sponsored Studies, Collaborative Studies, post-marketing commitments, non-interventional research, and registries.
  • Translate therapeutic strategy and enterprise plans into compliant operational execution through insourced, outsourced, or matrixed teams.
  • Oversee program quality, timelines, resource allocation, study planning, protocol and case report form development, systems testing, study trackers, Steering Committees, Data Safety Monitoring Boards, Investigator Meetings, and lessons learned.
  • Establish and maintain portfolio risk management, including risk identification, assessment, documentation, mitigation and contingency planning, monitoring, escalation, and resolution.
  • Partner with Global Development/Post Approval Delivery Unit, R&D, Global Medical Affairs, Regulatory, Safety, Quality, Clinical Compliance, and other functions to support training, audit readiness, and delivery of agreed scope, quality, budget, and timelines.
  • Provide operational and financial stewardship for the research portfolio, including IIS, Collaborative Studies, and third-party study activities.
  • Partner with Therapeutic Area Leads, Medical Directors, Medical Science Liaisons, and Global Development/Post Approval Delivery Unit counterparts on strategic IIS and Collaborative Study guidance and proposal review, approval, execution, tracking, and closeout.
  • Manage study and research budgets; work with Finance and business partners on planning, forecasting, tracking, and third-party contract reconciliation.
  • Oversee development, review, negotiation, and execution of clinical research contracts with vendors and institutions, in partnership with Procurement, Legal, and Healthcare Compliance.
  • Monitor portfolio performance, financial commitments, evidence-generation deliverables, and emerging risks through appropriate metrics and governance.
  • Ensure risk and issue ownership, mitigation actions, target dates, and escalation pathways are clear; assess aggregate and interdependent risks and escalate matters requiring leadership action.
  • Lead and oversee Medical Writing activities supporting the clinical study portfolio, including delivery of clear, scientifically accurate, consistent, and compliant study documents and evidence-generation outputs such as protocols, amendments, requested informed consent content, and study reports.
  • Establish document plans, standards, review pathways, timelines, and quality controls; align contributors and reviewers; manage writing resources and vendors as needed; and resolve delivery or quality issues.
  • Review and provide Medical Affairs input on clinical research procedures and processes, and lead cross-functional initiatives, metrics, and best practices to improve process effectiveness, document quality, inspection readiness, and operational efficiency.
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