Director, Clinical Operations - Oral and Maxillofacial Sugery - College of Dentistry

University of Illinois Chicago • Chicago, IL

21d • Onsite

About The Position

The Department of Oral and Maxillofacial Surgery in the College of Dentistry at the University of Illinois Chicago is seeking applications for a full-time Director of Clinical Operations. This position is responsible for oversight and management of the clinical operations of the Oral and Maxillofacial Surgery Clinic. This includes the clinic’s administrative operations, clinic budget management, regulatory compliance, equipment and capital procurement, development of patient communications, outreach, staff management, scheduling and marketing. The Director will develop all appropriate guidelines, policies and procedures related to patient care, research, educational programs, clinical compliance while ensuring all clinical operations and program support the Department and the College of Dentistry’s mission.

Requirements

• Bachelor’s degree (Master’s preferred); preferably in an oral health profession or related field.
• Minimum of five years experience in progressive clinical administrative responsibilities in an oral health or healthcare organization.
• Knowledge and experience in an electronic health record or dental health electronic record required.
• Experience in EPIC highly preferred.
• An oral health professional degree and/or licensure in a dental related field preferred.
• Demonstrated success leading clinical support teams in a fast-paced patient care environment.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Attention to detail.
• Professionalism.
• Adaptability.
• Diplomacy.
• Ability to perform effectively under pressure.

Nice To Haves

• Experience with business process improvement.
• Knowledge of dental and oral and maxillofacial procedures.
• Experience working in an oral and maxillofacial practice and/or an academic oral healthcare setting.
• Expertise in budget management and financial systems.
• Expertise in claim and billing methodologies.
• Expertise in systems requirements development.
• Expertise in enterprise-wide application implementation.
• Risk management experience.
• Regulatory compliance experience.
• Adherence to healthcare standards experience.

Responsibilities

• Oversight and management of the clinical operations of the Oral and Maxillofacial Surgery Clinic.
• Management of the clinic’s administrative operations.
• Clinic budget management.
• Regulatory compliance.
• Equipment and capital procurement.
• Development of patient communications.
• Outreach.
• Staff management.
• Scheduling.
• Marketing.
• Develop all appropriate guidelines, policies and procedures related to patient care, research, educational programs, clinical compliance.
• Ensure all clinical operations and program support the Department and the College of Dentistry’s mission.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement Plan
• Paid Time Off
• Tuition waivers for employees and dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Director