Director-Clinical Operations, Acute Care Service Line

Indiana University Health System • Carmel, IN

25d • Onsite

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our leadership team in the role of Director, Clinical Operations, Acute Care Service Line. As the Director you will lead the multidisciplinary care center in delivering exceptional patient care, operational excellence, and an outstanding service experience. This role provides strategic and administrative leadership across all aspects of care delivery, with a strong focus on quality management, patient and customer satisfaction, and efficient use of resources. The Director is accountable for developing and executing business and unit plans that advance clinical quality, workforce engagement, service outcomes, and financial performance. They ensure the care center’s priorities, operations, and culture align with the organization’s mission, values, and excellence goals across people, service, financial, and clinical performance. Depending on the care center’s structure, this position may carry 24-hour operational and leadership accountability.

Requirements

• Masters of Nursing or related field is required or actively enrolled.
• Active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• RN has graduated from a nationally accredited nursing program.
• Basic Life Support certification through the AHA.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Completion Clinical Specialty Professional Certification within 1 year upon meeting eligibility requirements.
• 7-10 years of relevant experience.

Responsibilities

• Lead the multidisciplinary care center in delivering exceptional patient care, operational excellence, and an outstanding service experience.
• Provide strategic and administrative leadership across all aspects of care delivery, with a strong focus on quality management, patient and customer satisfaction, and efficient use of resources.
• Develop and execute business and unit plans that advance clinical quality, workforce engagement, service outcomes, and financial performance.
• Ensure the care center’s priorities, operations, and culture align with the organization’s mission, values, and excellence goals across people, service, financial, and clinical performance.
• Carry 24-hour operational and leadership accountability (depending on care center structure).

What This Job Offers

• Job Type: Full-time
• Career Level: Director