About The Position

The Clinical Director of Education and Practice Integration is responsible for overseeing the overall education and competency validation across USC Care Ambulatory practice sites. This role develops and disseminates educational materials with a focus on ambulatory care delivery by clinical support staff, including policies, procedures, regulatory requirements, and best practices. The Director partners with IT for clinical workflows and training, stays knowledgeable about evidence-based medicine and trends in ambulatory care, and anticipates training needs. They ensure updated competency validation tools are available and provide instruction. This position leads the clinical arm of practice integration, analyzing practice operations, overseeing readiness training, and participating in new space fit-ups and Day-In-The-Life exercises. As a leader supporting growth, the Director may oversee practice site management, including financial management, risk management, quality assurance, patient care, and teammate management, ensuring safe, efficient, therapeutic, and ethical patient care and positive teammate relations. They have full supervisory responsibilities for Clinic Managers, including hiring, termination, disciplinary procedures, mentoring, professional development, annual reviews, and salary increases. The Director operationalizes practice growth and development through resource allocation and financial management, offering leadership and guidance to direct reports and fostering a collaborative working environment.

Requirements

  • Bachelor's degree
  • 4 years Experience as RN (preferably in an acute care and ambulatory setting).
  • Intermediate to advanced computer skills in Microsoft Office programs including Word, Excel, and PowerPoint
  • Strong analytical thinking and problem solving skills.
  • Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
  • Leading/ guidance skills
  • Registered Nurse - RN (CA Board of Registered Nursing)
  • Basic Life Support (BLS) Healthcare Provider from American Heart Association
  • Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Nice To Haves

  • 2 years Healthcare management experience.
  • Master's degree Degree in related field

Responsibilities

  • Oversee education and competency validation across USC CARE Ambulatory practice sites.
  • Assess ambulatory clinical workflows and develop policies and procedures to ensure appropriate and safe clinical care.
  • Develop educational material.
  • Disseminate educational material and updated information relative to ambulatory healthcare delivery.
  • Develop and execute or oversee training for clinical support staff.
  • Maintain repository of competency validation tools that are up-to-date and relevant.
  • Ensure that ambulatory managers are updated and participate in the process for competency validation.
  • Conduct clinical diligence of a potential merger, acquisition, new build.
  • Assess clinical operation including services, staffing model, staff files if applicable, job descriptions, staff competency.
  • Lead practice integration readiness training.
  • Participate in Day-in-the-Life and Mock Walk exercises.
  • Support licensing site visit as needed.
  • Ensure that designated unit(s) meet all internal and external Standards of Conduct as well as all legal and regulatory requirements.
  • Ensure that appropriate state and federal agency compliance is reported.
  • Coordinate internal audit visits, data collection and reporting per organizational policy.
  • Ensure the creation and implementation of any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA, or other governing agency audit.
  • Ensure compliance with state Worker Compensation and OSHA safety training requirements.
  • Oversee quality assurance activities (timely reporting, follow-up, distribution).
  • Oversee compliance with organizational policies and procedures in accordance with state and federal regulations for patient care and services (Medicare or other governing agencies).
  • Oversee compliance with state or federal regulations of the Injury Prevention and Safety Training Program.
  • Participate with Medical Directors and local management to ensure suitable treatment modality for all patients.
  • Ensure that policies and procedures are in place and followed for continuity of planned care.
  • Participate with Regional Medical Director in development and revision of patient care policies and procedures manuals.
  • Ensure proactive, high quality communication with physicians, nurse practitioners and other healthcare professionals regarding patient care.
  • Work with Managers and Ambulatory leadership to coordinate clinics nursing services while assuring JCAHO. This includes adequate staffing plans and staffing contingency plans.
  • Facilitate room/chair utilization and assuring exam rooms and infusion chairs are assigned and utilized appropriately.
  • Work with Facilities and Clinical Engineering to assure the proper functioning of all patient care equipment.
  • Ensure that management staff understand basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment in outpatient and nursing services.
  • Plan, organize and supervise all clinical and support staff(s) to ensure high quality, cost effective patient care.
  • Direct and approve staffing plans to promote the maximum use of all personnel and the reduction or addition of staff based upon patient load ratios and organizational outpatient guidelines.
  • Ensure that continuing education programs are offered to keep staff up-to-date on nursing practices, universal precautions, worker/patient safety etc.
  • Responsible for all employee activity such as hiring, promotions, performance evaluations, salary increases, and disciplinary actions with appropriate approvals from the Executive Administrator and HR Administrator; includes all bonuses, performance reviews, employee performance management, compensation reviews, etc.
  • Ensure that the performance evaluation program meets organizational guidelines and that personnel files are maintained.
  • Conduct regular staff meetings with Clinic Administrators or other program facilitators as necessary.
  • Performs other duties as assigned.

Benefits

  • What We Offer
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