Director Clinical Education and Development

Texas Health Resources•Euless, TX

38d•Onsite

About The Position

Are you looking for a rewarding career with top-notch benefits? We are looking for a qualified Manager like you to join our Texas Health family. Position Highlights The Director of Clinical Education and Development is responsible for designing and executing comprehensive training strategies for Medical Assistants (MAs), Certified Medical Assistants (CMAs), and Licensed Vocational Nurses (LVNs). This role ensures applicable clinical staff are equipped with the skills, knowledge, and competencies necessary to deliver high-quality patient care. The Director will lead onboarding, continuing education, and professional development initiatives for applicable staff aligned with organizational goals, regulatory standards, and clinical best practices. Work location: Euless, TX Work hours: Full Time (40 Hours); Day Shift; Monday – Friday, 08:00 AM – 5:00 PM. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Requirements

Bachelor's Degree Business, Education, Nursing, or a related healthcare field required. 4 additional years experience without degree required.
Graduate of an accredited CMA or LVN program required
6 years progressive experience leading and managing teams with responsibilities in the areas of training, learning assessment, instructional design, development, implementation and evaluation required. 10 years experience required without degree.
3 years of supervisory experience in a physician practice or ambulatory care setting required
MA - Medical Assistant Certified, or, LVN - Licensed Vocational Nurse required
Basic Life Support (BLS) required
Strong leadership, communication, and interpersonal skills.
Proficiency in coaching, process mapping, and workflow optimization.
Proactive and collaborative working style with capacity to manage multiple projects and lead cross-functional teams

Nice To Haves

Strongly prefer experience in workflow development and clinical operations with direct experience with MA education and MA training

Responsibilities

Design, implement, and evaluate clinical education for CMAs and LVNs.
Asses clinical competencies upon hire, design and deploy continuing education, and generate upskilling initiatives.
Asses clinical processes as they relate to patient safety, regulatory guidelines, and general support of a provider.
Develop standardized clinical competencies to ensure consistency and quality across all practice locations. Offer recommendations for changes as appropriate.
Support policy development and risk mitigation efforts in partnership with Compliance and Risk teams.
Collaborate with all levels of leadership to identify and resolve training needs and performance gaps.
Mentor and coach Clinical Educators to ensure effective learning solutions are delivered to diverse audiences.
Design and deliver training in multiple formats, including in-person, virtual, eLearning, and blended platforms.
Partner with Physician Leaders, Practice Managers, Organizational Development, and Operational Leaders to align education strategies in support of MA, CMA, and LVN development.
Support initiatives to improve staff engagement, retention, and career progression pathways.
Collaborate with CMA Apprenticeship Program Manager to drive continuous improvement.
Collaborate with Specialty Care Service Line for specialized training as needed.
Introduce innovative learning methods such as simulation, e-learning, and peer coaching.
Stay current with industry trends, certifications, and clinical best practices.
Collaborate with Compliance and Risk to validate that training meets organizational, safety, and regulatory board requirements.