This role is responsible for supporting the development of Global Standard Operating Procedures (GSOPs), preparing and defending study-specific fee estimates, presenting Clinical Data Management (CDM) capabilities to clients, and communicating project progress, staffing, and resource allocation to the Senior Director. The position involves developing and executing a resource plan that supports the business, identifying technology needs or other gaps, and identifying and communicating risks to the business while developing solution-oriented approaches. The Director will troubleshoot and resolve critical issues impacting the optimal functioning of the team. They will provide direction for CDM team members regarding project deliverables, ensuring they are on schedule, meet quality standards, and adhere to project budget from study start-up through archival. This role also includes direct supervision, guidance, and mentoring of CDM staff, encouraging independence and refining their skills. Providing effective and timely feedback for performance reviews of project team members is crucial. Maintaining open communication with internal and external customers, including sponsor counterparts, responding promptly to correspondence, and choosing appropriate communication methods based on urgency and information type are key. The Director will evaluate team requests by considering efficiency, quality, budget, resources, and customer relations before committing to actions, and will seek existing knowledge before developing new methods.
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Job Type
Full-time
Career Level
Director