Director, Client Management (Mid West US)

Open Text Inc.

1d • $150,000 - $225,000

About The Position

As the Director, Professional Services Sales, Americas, you will play a pivotal role in accelerating the growth of OpenText's Professional Services business across the region. This is more than a sales leadership position. It is an opportunity to shape strategy, expand market presence, strengthen client partnerships, and lead high-performing teams that deliver exceptional business outcomes. As a key member of the Americas Professional Services Leadership Team, you will influence the direction of the business, drive revenue growth, and ensure our services offerings align with evolving client and company needs.

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. As Director, Professional Services Sales, you'll have the unique opportunity to shape the future of a growing services business, influence strategic direction at the leadership level, and help clients realize the full value of OpenText solutions while leading a talented team to exceptional results.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Requirements

• Bachelor's degree in Business, Technology, or a related field preferred, with willingness to travel regionally and globally as required.
• Proven experience growing and leading Professional Services organizations serving Enterprise-class clients, with a demonstrated track record of sustained revenue growth and business expansion.
• Experience building, developing, retaining, and motivating high-performing teams while fostering a culture of collaboration, accountability, and results.
• Strong leadership capabilities with the ability to influence, collaborate, and work effectively across all organizational levels and functions.
• Experience within the Enterprise Information Management (EIM), Enterprise Content Management (ECM), Business Process Management (BPM), Cyber,AI and IT Operations Management or related industries.
• Client-focused mindset with a commitment to delivering service excellence and successful client engagements through team leadership.
• Strong business acumen and analytical skills, with the ability to leverage metrics and operational insights to drive performance and achieve business objectives.
• Excellent communication and relationship-building skills, including the ability to engage in meaningful business discussions with senior leaders and executives.

Responsibilities

• Lead the growth and expansion of the Professional Services business across the Americas region, driving revenue, bookings, and long-term business success.
• Develop and execute business development strategies focused on Enterprise-class clients, identifying opportunities to grow existing accounts and penetrate new markets.
• Create innovative routes to market through thought leadership and deep understanding of OpenText solutions and services.
• Coach, mentor, and empower a high-performing sales organization to consistently exceed revenue and bookings objectives across both new and recurring business.
• Build trusted executive-level relationships with clients and deliver an exceptional client experience through strong partnership and engagement.
• Collaborate across Sales, Product Management, Engineering, and other key stakeholder groups to mobilize the full strength of OpenText for client success.
• Serve as a key member of the Americas Professional Services Leadership Team, helping define and execute strategies that achieve and surpass company objectives.
• Ensure Professional Services offerings remain aligned with client requirements, market demands, and OpenText business priorities while supporting additional responsibilities as assigned.

Benefits

• A thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing.
• Details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Director