Director, Client Insights

Circana
18h$110,000 - $125,000Remote

About The Position

Circana seeks a passionate consultant and client advocate with strong analytic skills to advance solutions and insights that best build the client's strategic vision. Collaborate with our clients and internal teams to maximize and apply insights gleaned from Circana data including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects.

Requirements

  • 7+ years of experience in CPG insights, analytics, category management, consulting, or related fields
  • Strong expertise in Point-of-Sale (POS), consumer panel, and syndicated data
  • Experience with syndicated data tools (Circana/IRI/NielsenIQ etc.) is required
  • Proven ability to translate data into clear, actionable insights for brand and marketing teams
  • Strong communication skills, including presenting to senior leadership stakeholders
  • Ability to manage multiple workstreams and prioritize in a fast-paced environment
  • Strong Excel and PowerPoint skills; familiarity with Tableau or Power BI is a plus
  • Ability to work cross-functionally and influence without authority
  • Comfort operating with ambiguity and structuring recommendations with limited information
  • Bachelor’s degree in Business, Marketing, Analytics, or related field

Responsibilities

  • Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
  • Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
  • Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
  • Maintain Industry Expertise: Stay current on trends in [retail, CPG, or general merchandise] to position Circana as a thought leader and trusted advisor.
  • Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
  • Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
  • Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
  • Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.

Benefits

  • We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is also eligible for bonus/incentive pay.
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