Director - Client Growth Partner (IT Consulting/ Manufacturing)

Nagarro•Boston, MA

15h•Onsite

About The Position

We're looking for a high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Requirements

Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record
Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships
AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical
Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations
Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability
Skilled in market research, account segmentation, and identifying proactive growth opportunities within client portfolios

Responsibilities

Grow assigned portfolio by 15%+ YOY
Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings
Act as a trusted advisor, leading strategic discussions with senior executives to align technology investments with business goals.
Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads
Drive conversations around productivity improvements, operational efficiency, and cost optimization, leveraging digital and AI-enabled solutions.
Procure public testimonials and references from the client(s) about the quality of Nagarro's work
Stay close to the client's business priorities, challenges, and transformation journey to proactively propose relevant solutions
Collaborate with delivery and solution teams to shape proposals, craft value propositions, and position differentiated offerings
Confidently use AI/GenAI terminology to articulate how modern solutions can transform customer business outcomes
Maintain a regular onsite presence at client location (minimum once a week) to foster deeper engagement and relationship-building
Partner with internal practice, delivery, and sales teams to ensure client satisfaction and successful execution