Director, Client Development (Bilingual)

Acosta • Charlotte, NC

1d • Onsite

About The Position

The Client Development Director serves as the primary point of contact for Acosta clients. This role involves coordinating strategic development, data analysis, sales planning, and tactical execution for clients’ businesses. The Director will facilitate communication, presentation, and creation of data-informed sales strategies, operating routines, and action plans to meet clients’ sales and business objectives. The goal is to identify growth opportunities and align resources to drive sales initiatives that deliver mutually beneficial results for clients and Acosta.

Requirements

• Bachelor of Science Degree
• 7+ years in the consumer-packaged goods industry, client development, sales, category management, or a related field.
• Fluent in English and Spanish.
• Demonstrated competence in the three core Client Development, Role-Based Competencies – Interpersonal; Analytical; and Achievement Oriented.
• Self-motivated; self-starter; strong leadership and management ability.
• Strong presentation skills and interpersonal skills.
• Strong understanding of sales, category, and client development fundamentals, including data interpretation, business planning, forecasting, performance measurement, and financial implications.
• Understanding of agency, manufacturer, and retailer roles, functions, and data sources.
• Ability to prioritize multiple demands (retailer, manufacturer, Acosta) simultaneously and influence Associates for results.
• Proven analytical ability with strong attention to detail and the ability to convert complex data into clear insights, recommendations, and actions.
• Assertive, creative, team player and proven sense of urgency.
• Proficiency with computers including in-depth knowledge of Microsoft suite of products, especially PowerPoint, Excel, and Word; ability to work with client, retailer, and syndicated data, dashboards, and reporting tools.

Responsibilities

• Proactively define new and innovative opportunities to maximize client volume, profitability, and brand equity by translating data and insights into clear sales priorities and actions.
• Lead the development, analysis, and implementation of clients’ sales objectives using customer, category, financial, and performance data.
• Build strong relationships with client sales, category, insights, and appropriate headquarters functions.
• Work with Acosta business units to deliver seamless cross-business service offerings to clients and establish consistent ways of working across teams.
• Understand the Client sales strategy and business performance, using data to identify trends, diagnose gaps, and provide prioritized recommendations and actions.
• Build and enhance national programs that leverage Acosta’s client and customer portfolio to accelerate distribution, velocity, and profitable growth.
• Manage, influence, and expand client relationships (market, channel, and services whitespace) through fact-based opportunity identification and measurable growth plans.
• Leverage Acosta’s extensive resources to influence and develop strategies to address defined opportunities, scope and manage solutions that have a significant impact on our clients’ success, and define success measures to track results.
• Create and lead effective sales rituals and routines, including recurring business reviews, scorecards, opportunity tracking, action planning, and follow-up, to drive accountability and client results.
• Work on special projects as requested by Client Development leadership.
• Travel as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Director