Director, Client Coding Integration
About The Position
The Director, Client Coding Integrations serves as a strategic leader responsible for driving successful onboarding, integration, and ongoing optimization of coding operations across assigned client partnerships. This role functions as a key liaison between clients and internal coding teams, ensuring alignment to enterprise standards, operational excellence, and a high-quality client experience. This position focuses on client relationship management, process standardization, and performance optimization while partnering closely with coding operations, clinical stakeholders, and revenue cycle leadership. Approximately 50% onsite presence is required within Kentucky to support client engagements and integration efforts.
Requirements
- Bachelor’s degree required
- 7+ years of progressive leadership experience in coding, HIM, or revenue cycle operations
- Deep expertise in physician and/or hospital coding, documentation integrity, and coding compliance
- Proven experience leading client integrations, implementations, or large-scale operational initiatives
- Strong understanding of coding quality metrics, audit processes, and regulatory requirements
- Ability to influence cross-functional stakeholders and drive alignment across internal and external teams
- Demonstrated success using data and analytics to drive performance improvement
- Excellent communication, client-facing, and relationship management skills
Nice To Haves
- Master’s degree preferred (Health Information Management, Healthcare Administration, or related field)
Responsibilities
- Lead end-to-end client coding integration efforts, including onboarding, implementation, and stabilization of new partnerships
- Serve as the primary liaison between clients, providers, and internal coding teams to ensure alignment on workflows, expectations, and performance outcomes
- Support provider documentation improvement initiatives and promote coding accuracy and compliance across client environments
- Monitor coding performance metrics (quality, productivity, turnaround time) and develop action plans to address gaps and drive improvement
- Partner with Coding Operations, Education, and Quality teams to ensure consistent execution of enterprise coding standards and best practices
- Conduct root cause analysis on performance trends and implement targeted solutions to improve results
- Guide adoption of enterprise tools, coding workflows, and operational processes across client environments
- Escalate systemic issues impacting performance and partner with leadership to develop sustainable solutions
- Build and maintain strong client relationships, ensuring a high level of satisfaction and engagement
Benefits
- healthcare
- time off
- retirement
- well-being programs
- professional certification relevant to their field
- tuition reimbursement
- quarterly and annual incentive programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
