Director, Chief of Staff – Individual Markets

Careers at KKR•New York, NY

2d•$225,000 - $300,000

About The Position

The Director, Chief of Staff serves as a strategic partner and force multiplier to the Co-Heads of Individual Markets at Global Atlantic, KKR’s largest and fastest-growing business segment. The role drives execution of key strategic priorities by combining strategy, program management, business operations, and executive communications. It translates leadership intent into structured plans, resolves cross-functional obstacles, and ensures initiatives are completed on time and on-value. The position calls for senior-level judgment in ambiguous situations and strong working relationships across Distribution, Product, Operations, Finance, Risk, Legal, Human Capital, and Technology. The Chief of Staff owns the business operating cadence, supports planning and performance management, prepares executive and board-level materials, and leads or co-leads selected strategic initiatives. The role also represents the Co-Heads in selected forums and contributes to organizational design, talent, and culture initiatives.

Requirements

At least 10 years of experience across strategy, management consulting, business operations, program management, or a chief-of-staff role, with meaningful exposure to insurance, asset management, or financial services.
Bachelor’s degree required.
Demonstrated ability to lead complex, cross-functional initiatives from strategy through execution in a matrixed environment.
Strong executive presence and communication skills, including the ability to write and present at the C-suite and board level and influence without direct authority.
Strong analytical and structured problem-solving skills, with comfort moving between strategic framing and operational detail.
High EQ, discretion, and judgment, including the ability to handle sensitive information and complex stakeholder dynamics with maturity.
Experience identifying and driving AI-enabled process improvements across cross-functional teams while balancing efficiency gains with appropriate governance and risk considerations.
Proficiency with executive-level PowerPoint, Excel, and modern collaboration tools.

Nice To Haves

MBA or advanced degree.
Working knowledge of annuity, life, and/or retirement products and the individual insurance distribution landscape.

Responsibilities

Serve as the primary execution partner to the Co-Heads of Individual Markets, owning the operating cadence—including business reviews, staff meetings, offsites, and town halls—and following through on decisions and commitments.
Drive execution of the Individual Markets strategic agenda by scoping priority initiatives, developing plans and milestones, tracking progress, and removing cross-functional obstacles.
Prepare executive materials, including board and KKR updates, quarterly business reviews, ELT presentations, and internal and external talking points; synthesize complex information into clear, decision-ready narratives.
Partner with Finance and Strategy on annual planning, budgets, and long-range plans, aligning priorities with resource allocation and measurable KPIs.
Connect Distribution, Product, Operations, Technology, Risk, and Human Capital; surface risks, align stakeholders, and drive decisions to closure on behalf of the Co-Heads.
Lead or co-lead selected strategic initiatives end-to-end, such as new capability launches, operating-model changes, integration, or transformation workstreams.
Establish the business performance-management rhythm, including KPIs, dashboards, and reporting that provide a current view of execution health.
Represent the Co-Heads in selected internal forums and working groups, and serve as a thought partner on organizational design, talent, and culture initiatives within Individual Markets.