Director, Change Management & Organizational Effectiveness

United Fidelity Bank

1d

About The Position

The Director, Change Management & Organizational Effectiveness serves as the strategic leader responsible for driving change adoption, organizational effectiveness, stakeholder engagement, and leadership enablement in support of major business initiatives and enterprise transformation efforts.

This role partners closely with executive leaders, business stakeholders, Human Resources, and cross-functional teams to assess organizational impacts, build change strategies, strengthen leadership capability, and drive successful adoption of new ways of working. The Director develops and executes change management approaches that improve organizational readiness, stakeholder engagement, communication effectiveness, and long-term sustainment of business outcomes.

Operating in a highly matrixed environment, this role influences leaders across the organization, proactively identifies risks and barriers to adoption, and helps ensure strategic initiatives achieve intended results through effective organizational change and performance enablement.

Requirements

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Communications, Psychology, or a related field required.
• 10+ years of progressive experience in change management, organizational effectiveness, organizational development, human resources, consulting, or related disciplines.
• Demonstrated experience leading large-scale organizational change, business transformation, or strategic initiatives across complex, matrixed environments.
• Experience partnering with senior leaders and cross-functional stakeholders to drive organizational adoption, stakeholder alignment, and business outcomes.
• Proven experience developing and executing change management, communication, engagement, and organizational effectiveness strategies.
• Must meet company’s requirements for employment.
• Expertise in change management, organizational effectiveness, stakeholder engagement, and business transformation.
• Proven ability to influence and build credibility with executive leaders and cross-functional stakeholders.
• Strong consulting, facilitation, and communication skills with the ability to align diverse stakeholder groups around common objectives.
• Ability to assess organizational impacts, identify risks, and develop practical solutions that support successful adoption and sustained business results.

Nice To Haves

• Experience facilitating leadership discussions, workshops, and organizational assessments preferred.
• Change management certification (Prosci or equivalent) preferred.

Responsibilities

• Lead change management strategies for large-scale business initiatives, transformations, and organizational changes.
• Develop and execute comprehensive change plans that drive awareness, readiness, adoption, and long-term sustainment.
• Assess organizational impacts and stakeholder needs to ensure successful implementation of strategic initiatives.
• Establish and oversee change management methodologies, frameworks, tools, and governance practices that drive consistent execution and adoption across multiple strategic initiatives and organizational transformations.
• Identify adoption risks and resistance points, developing mitigation plans to improve change outcomes.
• Measure and report on organizational readiness, adoption, and effectiveness metrics to evaluate success and inform continuous improvement.
• Coordinate change management activities across multiple concurrent strategic initiatives to ensure alignment, consistency, and enterprise adoption.
• Partner with leaders to assess organizational effectiveness and identify opportunities to improve performance, alignment, collaboration, and scalability.
• Facilitate organizational assessments and provide recommendations related to structures, operating models, decision-making processes, and team effectiveness.
• Lead organizational effectiveness assessments and support organizational design recommendations associated with strategic business initiatives.
• Drive initiatives that strengthen organizational capability and improve the effectiveness of leaders and teams.
• Promote practices that enhance workforce adaptability, resilience, and organizational agility.
• Partner with executive and senior leaders to develop engagement strategies that build commitment and support for organizational change.
• Coach leaders on effectively leading teams through change and reinforcing desired behaviors and outcomes.
• Facilitate leadership sessions, workshops, and alignment discussions that support business transformation goals.
• Build leader capability to manage change, navigate ambiguity, and sustain organizational effectiveness.
• Foster strong stakeholder partnerships that improve collaboration and increase successful adoption of business initiatives.
• Partner with business leaders, Human Resources, and Communications teams to develop integrated communication and engagement strategies.
• Ensure clear, consistent, and timely messaging across impacted stakeholder groups.
• Develop communication, change, and engagement plans that increase awareness, understanding, and commitment.
• Drive initiatives that accelerate adoption of new processes, structures, technologies, and business practices.
• Develop stakeholder engagement strategies that build alignment, minimize resistance, and accelerate adoption of strategic initiatives.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers.
• Adheres to all company policies, procedures, and safety standards.

Benefits

• Competitive compensation
• 401k matching
• health insurance
• dental insurance
• vision insurance
• maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Director