Director, CEO Communications

Ochsner Health•New Orleans, LA

1d•Onsite

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! A key enterprise communications leadership position, the director, CEO communications, is responsible for the conceptualization, research, development and execution of internal and external communications for the Ochsner Health President & CEO. Working closely with the senior leaders of enterprise communications, the office of strategy management, division heads and other key leaders, the director will capture and refine executive voice, key messages and original, strategic content for the CEO that remains consistent across internal and external platforms and audiences. The director is responsible for drafting briefings, remarks, talking points, motivational messaging, video scripts, correspondence, social media, board messages and creative slide presentations and supports the CEO at on-site events and engagements. As an integrated member of both the enterprise communications team and the office of strategy management team, the director will office with the executive team and maintain dotted-line matrix reporting to the CEO’s chief of staff while maintaining direct reporting to the enterprise communications team. Together, the CEO communications director, senior leaders of enterprise communications and office of strategy management, chief marketing and communications officer and the chief corporate development officer will function as an open and cohesive team, operating with elevated levels of respect, trust, transparency, and collaboration.

Requirements

Established track record writing for high-profile organizational leaders and successfully positioning and developing a unique voice for these leaders in verbal and written communications.
Demonstrated initiative, strong attention to detail, strong project management and organizational skills, and advanced ability to analyze information and make recommendations.
Proactively seeks clarity and insights from stakeholders and subject matter experts, applying learnings to create persuasive and engaging internal and external communications.
Maintains a high standard of accuracy and professionalism in all written and visual content, with superior level of detail, fact checking, and due diligence applied to all research, content, materials and statistics.
Exceptional ability to manage interviews, editorial topic development, strategy development, communications plan development, speechwriting, copyediting, and proofreading for high-level, public, confidential and sensitive communications documents.
Must be comfortable and experienced working with technology: AI tools, content management systems, social media, all Microsoft Office applications including Word, Teams, Excel, PowerPoint. Advanced PowerPoint design experience is required.
Strong collaborator, confident advocate, positive team player and strategic advisor who easily pivots and adapts to constantly changing scenarios and navigates conflict toward solutions while being resilient to challenges and setbacks.
Strong interpersonal skills, emotional intelligence, and ability to interact comfortably and build wide ranging relationships from staff members to senior leadership through a culture of trust, transparency and empowerment.
Works with absolute discretion and confidentiality at all times.
Bachelor's degree in Corporate Communications, Public Relations, Journalism, English, Marketing, Business, Political Science or a related degree.
10 years in communications within a large, geographically dispersed healthcare system, government agency, armed forces, national brand or agency setting.

Nice To Haves

Advanced degree in Communications, Business, Healthcare Administration or similar is an advantage.

Responsibilities

Research and draft speeches, talking points, scripts, correspondence for the CEO’s external and internal engagements, working with enterprise communications and office of strategy management teams on content, proofreading and editing to ensure clarity, brand alignment, and message consistency.
Support key opportunities for the CEO to engage with internal and external audiences, including conferences, panels, and media interviews.
Work independently and with design vendors to develop high-quality PowerPoint presentations tailored for the CEO's speaking events, meetings, and conferences.
Create, schedule, and manage posts for the CEO’s social media accounts, and monitor social media trends and conversations relevant to the CEO’s interests and industry.
Work directly with the CEO’s executive assistant for all scheduling, planning and coordinating of CEO’s communications engagements.
Prepare briefing materials for the CEO, including background information, key messages and logistics for the CEO's speaking engagements, media appearances, and rounding visits.
Attend all system events and leadership meetings as one of the on-site communications team members.
Stay up-to-date with the latest communication tools and technologies to enhance the CEO’s public presence.
Work effectively and independently within the Inside Ochsner platform to build and deploy content for the CEO.
Engage in team meetings, workshops and professional development opportunities and participate in routine team content reviews, proofreading and editing.
Maintain constant state of professionalism, discretion and confidentiality while managing frequent flow of and rapidly changing sensitive information.