AT - Director - CDL Operations

Ancora Education•Remote, US,

16h•$120,000 - $140,000•Remote

About The Position

The Director of CDL Operations reports to the VP- Client and CDL Operations and is responsible for ensuring that all training locations operate at high levels of safety, effectiveness, and efficiency in support of the business plan. The Director serves as the subject matter expert for CDL programs, equipment, and protocols, and has overall responsibility for federal and state regulatory compliance, curriculum implementation, and staff training and development. The role includes onboarding and training at all locations to ensure consistent training standards. The Director executes plans to achieve and exceed growth and profitability targets, student experience metrics, compliance requirements, and other key success measures across training locations, while working with other Ancora departments to identify and drive best practices and continuous improvement. The position supports and oversees CDL operations, personnel, business development, facilities, equipment, strategic program representation, and regulatory compliance. It may be performed remotely in any state where Ancora is licensed or approved to do business. The role requires meeting the listed physical demands and maintaining a valid DOT Medical Examiner’s Certificate and DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by federal regulations.

Requirements

Four-year degree from an institution accredited by an agency recognized by the U.S. Department of Education, or international equivalent, or 5+ years of experience in post-secondary education.
5 years of commercial vehicle driving, training, or related experience.
5 years of program or team management experience.
Customer service orientation.
Proficiency in Google Suite.
Critical-thinking and effective problem-solving skills.
Excellent analytical and financial skills, with accuracy and attention to detail.
Superior verbal and written English-language skills and ability to communicate effectively with a variety of audiences.
Ability to process multiple types of information and prioritize movement between tasks.
Professional polish.
Ability to meet the physical demands of the role, including frequently climbing in and out of a cab, bending, squatting, kneeling, twisting, reaching, cranking trailer landing gear (often 100+ lbs), handling training and safety equipment, and potentially assisting with loading and unloading.
Ability to sustain physical activity and alertness during extended driving and instructional periods, including exposure to varying weather conditions.
Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by federal regulations.

Responsibilities

Oversee CDL programs and support day-to-day CDL operations.
Train and retain program personnel.
Execute business development plans for CDL programs.
Provide oversight and support related to facilities and equipment.
Represent strategic programs internally and externally.
Maintain compliance with key regulatory rules.
Assist the Account Management department with support and training needs as applicable.
Conduct onboarding and training at all locations to uphold consistent training standards.
Execute plans to achieve and exceed budgeted growth and profitability, student experience metrics, compliance, and other key success metrics.
Collaborate with other Ancora departments to identify and drive best practices and continuous improvement.
Work effectively in a fast-paced environment, meet deadlines across concurrent tasks, adapt to changes in the work environment or schedule, and succeed individually and as part of a team in a structured and regulated environment.
Communicate professionally with students and staff from diverse backgrounds via phone, email, text, and in person.