Director, Catalog

Advance Stores Company•Raleigh, NC

1d•Hybrid

About The Position

The Director of Catalog Management and Support is an enterprise leader responsible for delivering comprehensive fitment and interchange coverage across both application and non‑application parts. This role ensures full year/make/model catalog coverage in direct alignment with merchandising and growth strategies, enabling confidence in product availability and customer solutions. Operating with a forward‑looking mindset, the Director proactively identifies catalog gaps and leads scalable solutions through automation, process optimization, and data governance. This role establishes clear accountability for data quality and completeness by partnering closely with internal teams and holding external vendors to rigorous performance standards. Through strategic leadership, analytical discipline, and cross‑functional influence, the Director advances catalog excellence as a critical enabler of customer experience, sales performance, and enterprise credibility.

Requirements

Strong interpersonal and communication skills and ability to effectively present information and interact effectively across all levels of the organization
Proven ability to cultivate relationships with key stakeholders across functions in order to achieve business/brand objectives and drive process improvement
Experience in leading complex cross-functional teams.
Ability to prioritize, delegate, and manage multiple projects simultaneously ensuring timely and accurate completion of each
Outcome-focused and experienced in project management as a means to plan, track, communicate progress and ensure on time delivery of projects.
Strong analytical skills required; ability to develop and communicate findings and recommendations, creating actionable strategies
Complete understanding of the data processes and information flow within the E3 forecasting and replenishment systems
Complete understanding of E3 modules and supporting software
Ability to recognize system and process issues, as well as generate sustainable solutions
Comprehensive view of the supply chain; ability to see the organization as an integrated whole and understanding how each component contributes to the achievement of organizational goals and objectives
Demonstrated ability to manage inventory replenishment for the largest impact and degree of difficulty categories within a company business portfolio
Good judgment and decision-making ability
Ability to resolve high profile issues
Proficient in the use of MS Office Products Excel, Word, PowerPoint, Access, Project
7-10 years related experience in Merchandising or Supply Chain
At least 5+ of these years in a leadership role; building, developing and leading teams
Bachelor’s degree in Business Administration, Merchandising, Mathematics or similar field of study

Responsibilities

Translate merchandising strategies into actionable catalog coverage, ensuring 100% fitment and interchange for relevant vehicles, vendors, and parts.
Establish and promote a metric-driven culture, enabling visibility into catalog performance and stewardship activities.
Develop and implement standard operating procedures (SOPs) to ensure consistency and scalability of catalog operations.
Collaborate with inventory leadership to define annual budgets for Pro and Field requests; monitor spending and assess ROI to ensure strategic alignment.
Manage exception processes within defined business parameters to support overall objectives.
Enforce vendor accountability for complete fitment and interchange data across all supplied parts.
Develop and maintain vendor scorecards; benchmark performance against North Star standards and drive continuous improvement.
Provide responsive support for PRS and SNOW tickets.
Enhance catalog experience through improved search, navigation, and findability.
Conduct single-store assortment and inventory analysis to support localized execution.
Partner with merchandising and supply chain teams to ensure vendor compliance with fitment and interchange requirements.
Collaborate with Digital Asset Management, Product Content, and PIM teams to maintain catalog integrity.
Align with inventory and assortment teams on policies, tools, and systems.
Support strategic accounts (national, regional, and local) with tailored assortment and inventory solutions.
Drive execution of the Stocking Dealer Program.
Partner with Product and Engineering teams to enhance catalog usability and consistency across platforms (APEX, APRO, CQPRO, SMS).
Lead catalog process automation initiatives to improve data quality and reduce manual effort.
Promote training and adoption of new catalog interfaces across sales and store teams.
Explore AI applications to accelerate ticket resolution and enhance problem-solving capabilities.
Lead hiring, onboarding, and development of high-performing talent.
Provide ongoing coaching and performance management.
Foster a positive team culture focused on engagement, accountability, and results.