Director, Case Management

Memorial Health • Springfield, IL

14h • $37 - $59 • Onsite

About The Position

The Director of Case Management provides strategic and operational leadership for Case Management, including Nursing Care Transition and Social Work functions across SMH. This leader is responsible for ensuring effective care coordination across the continuum, optimizing patient throughput, supporting quality outcomes, regulatory compliance, and financial stewardship while promoting exceptional patient and family experiences. The Director partners closely with physician leadership, nursing, finance, patient access, revenue cycle, quality, behavioral health, post-acute providers, and community organizations to develop an integrated care management strategy that supports organizational goals for clinical quality, patient safety, length of stay, readmission reduction, and value-based care.

Requirements

• BSN required.
• Master's degree in Nursing, Business or Healthcare Administration required.
• Current licensure in the State of Illinois as a Registered Professional Nurse.
• National nursing certification held or achieved within one year of hire.
• Minimum five years nursing leadership/administrative experience required.
• 7-10 years of experience, with demonstrated success in departmental leadership.
• Clinical nursing experience in a tertiary care practice environment required.
• Evidence of knowledge and successful application of project management, change implementation, and quality/process improvement skills.
• Evidence of knowledge and successful application of national and state regulatory requirements.
• Outstanding human relations/communication skills.
• Ability to bring complex issues to closure.
• Understanding/experience with budgeting/fiscal management activities.

Nice To Haves

• Certified as an Accredited Case Manager (ACM) or Certified Case Manager (CCM) preferred.
• Progressive experience in case management, care coordination, utilization management, transitions of care, and discharge planning within an acute care setting preferred.
• Experience leading interdisciplinary teams that include nursing, social work, and care coordination functions preferred.

Responsibilities

• Provides strategic and operational leadership for Case Management, including Nursing Care Transition and Social Work functions.
• Ensures effective care coordination across the continuum.
• Optimizes patient throughput.
• Supports quality outcomes, regulatory compliance, and financial stewardship.
• Promotes exceptional patient and family experiences.
• Partners with physician leadership, nursing, finance, patient access, revenue cycle, quality, behavioral health, post-acute providers, and community organizations.
• Develops an integrated care management strategy that supports organizational goals for clinical quality, patient safety, length of stay, readmission reduction, and value-based care.
• Facilitates the professional growth and development of staff and nurse leaders.
• Functions as a change agent.

What This Job Offers

• Job Type: Full-time
• Career Level: Director