Director - Case Management

Tower Behavioral HealthMuhlenberg Township, PA
4d

About The Position

PURPOSE STATEMENT: Direct and provide clinical leadership to the continuing care and care management function at a facility.

Requirements

  • Master’s degree in Counseling, Psychology, Social Work or Nursing (NP or Master’s level RN with emphasis in Psychiatric Nursing) required.
  • Six or more years’ clinical experience in care management, utilization review or case management required.
  • Prior leadership experience in a behavioral health setting with demonstrated expertise considering patient’s age, gender, developmental level and cultural/religious issues required.
  • Licensure or certification for counseling, as may be required by the state in which the facility operates.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

Responsibilities

  • Responsible for planning, staffing and budgets for the care management function.
  • Manage resources and expenses, recommend and implement changes to the processes/methods utilized by the care management team.
  • Execute the model and framework for the facilities continuing care services.
  • Facilitate the operation of the continuing care program in collaboration with the leadership of the facility by using evidenced-based guidelines and medical criteria.
  • Review initial clinical information format and presentation and evaluates the continuing application of these guidelines.
  • Facilitate active patient and family participation in the treatment process.
  • Maintain documentation in a timely, thorough and accurate manner.
  • Hire, supervise and evaluate continuing care staff.
  • Establish policies and procedures for continuing care program.
  • Collaborate with facility leadership in the implementation of outcome studies for the continuing care program.
  • Responsible for community outreach and marketing activities for the facility as required.
  • Participate in quality improvement, program services review and consistently reviews client programming for best outcomes.
  • Perform other functions and tasks as assigned.
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