Director, Career Services
About The Position
Employ Prince Georges is committed to empowering job seekers with the skills and training necessary to excel in high-demand industries. We collaborate with businesses, community organizations, and workforce partners to strengthen employment opportunities and support economic growth. Position at a Glance Prince Georges is seeking a dynamic and mission driven Director of Career Services to lead innovative workforce programs that change lives and strengthen our local economy. If you are passionate about building talent pipelines, evaluating career pathways, and driving measurable impact in the Prince Georges County community, this is your opportunity to lead at scale. Employ Prince George's is committed to the hiring of qualified local residents and supporting the growth of our community. In this role, the Director of Career Services provides visionary leadership for WIOA Adult and Dislocated Worker programs, as well as state and local workforce initiatives. In partnership with the Chief Program Officer, this position ensures that job seekers across the region receive high-quality, high-impact services. If you thrive in a performance based environment and are ready to innovate, collaborate, and deliver results, this opportunity is for you.
Requirements
- Bachelor's degree in Business, Education, or related field; relevant experience will be considered in lieu of a degree; Masters degree or project management certification preferred
- 7 years of progressive experience in workforce development, non-profits, or social services
- 3+ years in a senior supervisory role
- Strong leadership, communication, and strategic planning skills
- Deep understanding of federal/state workforce programs, WIOA, and American Job Center
- Expertise in labor market information, career pathways, and career readiness tools
- Proven ability to manage large budgets and multi-partner collaborations
- Skilled data analysis, performance management, and program evaluation
- Proficiency in Microsoft Office, CRM systems, and AI tools
- Valid drivers licens and ability to travel to partner sites
Nice To Haves
- Professional certifications in workforce development, project management, operations, or data analysis is a plus
Responsibilities
- Provide strategic oversight of 10+ workforce programs, ensuring alignment with organizational priorities and funding requirements.
- Ensure compliance with WIOA and applicable state and local regulations
- Develop and implement standard operating procedures to drive accountability, consistency, and high-quality service delivery
- Monitor program performance and outcomes, implementing improvements as needed
- Lead departmental strategy, including program design and expansion, using labor market data to align with in-demand industries
- Coordinate across internal teams to strengthen talent pipelines and program effectiveness.
- Lead and manage multiple projects simultaneously, ensuring adherence to timelines, deliverables, and performance goals
- Implement tools and systems to improve tracking, reporting, communication, and workflow management
- Identify operational inefficiencies and implement process improvements
- Provide direct supervision and leadership to Career Services management and staff, ensuring clarity of roles, expectations, and performance standards
Benefits
- Health, Life, and Dental Insurance
- Paid time off
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
11-50 employees
