Director Care Management - Full Time - Day Shift - Wexford

Highmark Health • Wexford, PA

13d • Onsite

About The Position

Provides operational and strategic leadership for Hospital/facility Care Management Department. Collaborates with nursing and clinical leaders to assure smooth patient care progression and effective outcomes and care transitions. Directs collaborative efforts with physicians, revenue cycle and payor teams, and patients and their families to incorporate evidence based practices and appropriate use of resources. Communicates effectively with Hospital leadership in the development of day to day and strategic goals.

Requirements

• Minimum Master’s Degree in Nursing, social work, or related healthcare field
• 5 years in Complex Transition Management
• 5 years in a formal management role
• Demonstrated critical and strategic thinking skills and experience
• Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) OR Licensed Social Worker
• Strong communication and collaboration skills
• Problem-solving
• Resilient and agile change agent
• Microsoft office suite
• Act 34 Criminal Background Clearance Certificate.
• Act 33 Child Abuse Clearance Certificate.
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

• Professional Case Management certification within 3 years of hire

Responsibilities

• Evaluates effectiveness, leads improvement efforts, and assesses outcomes within Hospital to assure appropriate access, care progression, transition, and level of care determination practices.
• Studies and implements the care management model and structure to achieve sustainable length of stay, resource utilization, and clinical outcomes for patients over time. Responsible for designing and implementing improvement strategies for the care model on an ongoing basis.
• Directs and oversees all activity related to referral management. Leverages Epic and Careport/Allscripts data to assess effectiveness. Collaborates closely with Highmark Home and Community Services to establish and/or enhance post-acute network.
• Analyzes clinical service areas for operational effectiveness, using dashboards and other data sources. Monitors departmental performance against system initiatives and goals.
• Assures that department works collaboratively with patients, families, peers, and other departments in the organization/network to meet established organizational goals for patient experience.
• Pursues sharing of best practices through publication, presentation at conferences and networking with other AHN leaders throughout the system.
• Establishes a development plan for the department, with a focus on effective use of resources, inter-professional collaboration, and coordination with chronic disease, transitional planning, and specialty teams.
• Develops and implements workflows which assure efficient care coordination and transition, Hospital throughput, and adherence to payer requirements in order to minimize financial risk to patients and the health system.
• Lead and support evidence based projects & research by assisting in the identification of opportunities to incorporate the scientific method into practice.
• Other duties as assigned.

Benefits

• Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Director